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March 2024 by Meg
They continually get orders wrong. It’s ridiculous. They do not listen.
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March 2024 by Alex Pappas
“FREAKY FAST!” is a joke here.It took over an hour and a half for me to get my order. After an hour of waiting I call to follow up and they say I am, “Next in the queue, we have only 1 delivery driver.”Then wait an additional half hour and still notice nothing. I decide to walk out my door and lo and behold there is what I ordered! Would have been nice if the driver bothered knocking on my door or ringing the doorbell to let me know they dropped off.Next time you guys take that long to do a delivery, maybe try to let your customers know so they don’t get as frustrated. Nobody should have to wait well over an hour just to get a sandwich delivered!
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January 2024 by Josh King
WOW! I never heard music so loud. You have to shout to order. Get some control on your people.
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January 2024 by Jacquie Ballantine
DO NOT ORDER DELIVERY FROM HERE. The staff at this restaurant are terrible. They can not READ delivery orders. Nor do they take accountability when they mess up an order. Instead, they try to turn it around on the customer, saying it was too many substitutions (no substitutions, just no tomato, no lettuce, and add bacon). Also, when you order delivery, they just throw your order on your steps and don't notify you that your order has arrived.
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January 2024 by Coty Fields
Great sandwich, friendly staff. Thanks for being open on New years Day!
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December 2023 by Dillon Abbott
Nice people working
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December 2023 by Shannon Bonafede
Clean, friendly, fast as they can. Just like every where, they are short staffed so give them some extra time or order ahead on thier app.Dietary restrictions: Get it wrapped in lettuce to bring the carbs way down.
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November 2023 by Katarina Nordsletten
Ordered from this Jimmy John’s, it took an hour and 40 minutes to get my order. When I did it REEKED of cigarettes. Even the plastic chip bags smelled like cigarettes. When calling the store the employees had no idea where their driver was or what was going on. The manager was also completely incompetent. I’ve never had such a bad experience from a Jimmy John’s.
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October 2023 by Max Power
Great sandwiches, awesome hardworking staff all at a fair price.
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September 2023 by Marie B.
I just tried to get a sandwich from here, it is 9:50 pm and I went through the drive thru and the guy tells me they are closed for the night. Either this guy was already cleaned up thinking no one else would come for the night and was too lazy or this specific Jimmy John's needs to hire more people to help. Either way, terrible customer service.
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July 2023 by Britt Lepley
The sandwich were skimpy only 6 peices of meat 1 peice of bacon and 1 tomato on my
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June 2023 by Allen Shaw
This may not be specific to the Eagan location, but Jimmy John's in general. I honestly don't know what the fuss is about with JJs...We did it as a quick grab and go as we headed to the farmer's market nearby. The food is mediocre to say the least. No seasoning, sauce, or flavor to be found on my "Totally Tuna" regular sub. It honestly tasted like cardboard, and I'm not that picky. The service was adequate and the prep time was super fast - not sure if that's always a good thing.But the tiresome 90s to 2000s rock music was SO LOUD that it would dissuade us from eating in even if we wanted to. And between 2 regular sandwiches and a small Coke it came to over $20. What?! So, the bottom line is this is definitely mediocre food and most definitely not a good value. I would only use JJ in desperation, never again as a choice of a quick meal.Vegetarian options: There are some Tuna and veggie options.
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May 2023 by Lawrence Craft
Racist worker's. Ordered my food before anyone. Never received it. But everyone after me got theirs. Wanted refund worker's started yelling at me. I guess Jimmy John's is only for white people
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January 2023 by Jessica E
My delivery tonight was fantasitc, even though id put in the wrong adress my driver had called me and gotten my food to me promptly, she had even paid attention to the note on my sandwhich name asking for the jalapeños chips instead, which werent an option when ordering online. I dont like to order food for delivery in the first place, but I feel like if I were to order from this store again I would be just as happy with my results! My food also had been fantastic ♡
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January 2023 by C P.
Outstanding sandwiches and service. Mr. Moon and crew do a fantastic job.
