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January 2024 by K D
I would absolutely not consider this preschool if you have literally anywhere else as an option. My daughter transferred here from another New Horizon that we absolutely loved and I expected the same here. She only went here for 2 weeks before I pulled her out. The lack of supervision is appalling. There were multiple days in just the 2 weeks that she came home with scratches on her body and face and I was not informed as to why. After 2 different times of picking her up where a kid came up and kicked her in the leg right in front of me, I saw how she was getting those scratches. Toddlers have strong behaviors, there is no denying that, but there seems to be zero behavior correcting going on here. Half of the time picking her up when they were outside, she was not wearing shoes, along with half of the other kids as well. They would also be playing with pots and pans outside and literal garbage. One day I walked outside to her playing with a plastic bottle, a plastic glove, and a small rubber piece in a corner. Unsupervised. Even if there was a teacher right next to her, why is she playing with garbage?? I’m not paying for her to play with garbage. They would also tell me that she would wake up screaming and crying from her naps. That never happened before and has never happened since we stopped going there. She clearly felt unsafe. I should have went with my gut after the first couple days of having bad feelings. At first, I thought I was just being over protective, but then I talked to a teacher at the New Horizon she was at before this one and they told me that they had a family with the exact same experience at this location. That family moved and had to transfer to Eagan, but then after a couple weeks decided to just make the extra drive and transfer back to the old one because of how horrible their experience was. I will never regret just pulling her out and risking my job by taking weeks off to find her a new school. This is not a safe place for kids.
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December 2023 by Janice Taylor
My 2 almost 3 year old loves his teacher Ms Ashley and always talk or ask about her he has been there almost 2 years. My almost 11 old year went to the Eagan location for years and graduated there and still speaks and remember her fun times???
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October 2023 by Ashley Frahs
All 3 of my children have attended this daycare over the years and I’ve always been very happy with the care they have received and the love they have been shown. The teachers have always been very communicative with any problems or concerns they have had or any exciting or funny things that have happened through out the day. I also have been an employee with this center for many years and have thoroughly enjoyed every moment with the children, their families, and my coworkers. The center, staff, and management really cares about their employees and all the families that are enrolled.
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October 2023 by Nik ki
My kids love this place. They send me daily updates about what they ate (super helpful, turns out my kid is NOT a picky eater at daycare even though she is at home), and the activists they are doing. We also get cute art projects for Mothers Day and Fathers Day that immediately went up on my office wall. Huge shout out to Ms. Ashley, who my kid talks about often and loves. At drop off, my kid runs up to Ms. Ashley and gives her a hug. I feel like they are very well looked after, and it’s such a relief!
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October 2023 by B. George
A great place to bring your children to learn! Thankful for them everyday. Feels like a family.
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August 2023 by Amanda Hodroff
Great school and staff are nice. My daughter loves it there!
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August 2023 by Diamond Gosa
If I could leave zero stars, I honestly would. My child reportedly has behavioral issues and I feel like staff weren’t properly trained to handle with trauma-informed care and learn de-escalation techniques. I’m disappointed at the fact that I was told she wouldn’t be kicked out and then I suddenly get MESSAGED to come get her and that she cannot return as they want this to be her last day. In my opinion, that’s extremely unprofessional to send a message to terminate care instead of calling or speaking in person. When I request to see video footage of my child’s behaviors, I don’t get answers/responses so a lack of communication at this daycare. My child has never had any behavioral reports at her previous daycare. I believe my child was being bullied but no one would give me answers. Also, believe that the fact that they constantly switched her between two different classes caused more issues for her and her social anxiety etc. Some of the teachers did great work in trying to keep my child calm and happy while others didn’t. Lastly, the director here Sara is not very welcoming and not friendly at all. Brie made me feel comfortable to bring my child here but in a way, I honestly regret it. This was a horrible experience and I wouldn’t recommend. Your children will be left to fend for themselves with no support. They need proper training and learn to communicate better with parents.
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August 2023 by Kiana Boston
New Horizon Academy has been an amazing partner in helping my children thrive. I have used New Horizon Academy for 4 years. Almost a full year at this location. The staff is very friendly and kind to parents. Their communication is phenomenal. They are very open and honest about their concerns if there are any. They are a wonderfully talented and trained programmed. They show they care and love the children in their care daily. I have an infant and older toddler at this location. The toddler teachers we started out with were spectacular. They were always so excited to see my toddler in the morning. They did a wonderful job of making my toddler feel wanted and welcomed at school every day. Those teachers recently moved on to other career opportunities. The transition from old to new teachers happened so smoothly. They prepared parents well for the new change as well as the students. The new teachers in the room are phenomenal as well. They’re loving, kind and caring. They treat my kiddo with respect and receive my child warmly every day. The infant teachers that we have had since baby was 6 weeks old are truly amazing. The lead teacher’s kindness and knowledge helped ease my anxiety of leaving my baby at daycare. She is always excited to see the baby. Greets him warmly every day. She runs the classroom very well. Her communication is amazing. As a parent I feel very much like we are a team. She takes the extra time to listen to what I am asking for and I know that if my baby has an extra need she will follow through. She’s very attentive to all the children in her care. The assistant teachers in the infant room are equally as amazing. Their very friendly, kind and attentive. Wonderful communication to parents overall. I have nothing but positive things to say about this childcare location. We were nervous making the switch to this location as we had been at the prior NHA location for quite sometime. I am beyond grateful they we landed with a team of caregivers that GENUINELY love their job. Please take a to few moments from your day to stop by and see the wonderful team at NHA Yankee Doodle when on the hunt for daycare for your children. You will not be disappointed. ?
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August 2023 by rebecca udvig
My child has been going here for almost a year. She has been learning so much. She loves going every day. She gets a long well with the other kids. The teachers love her and she loves them. Would recommend this child care facility.
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December 2022 by Nan S.
Great staff at this location. Both of our kids have been attending here for over a year and they've built relationships with peers and enjoy working with the staff.
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December 2022 by Kayla Berge
Great place to bring your kids and awesome staff ?
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December 2022 by Britney More
My girls have been going here for almost a year now. They are striving. The teachers are amazing and really good at communicating. Sara and Brie are also amazing. Thanks for being my kids second home ?
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December 2022 by Rosie Brielle
I have to start by saying I truly don't recommend this child care provider to anyone that has a child simply due to the lack supervision and safety that is provided at this center. My child has been chased by other students who suffer from behavioral issues and also been bullied by other children while staff members chat to the side about the latest TV shows in the corner. Teachers have no scheduled activities for children to do daily, it's just a free for all, kid eat kid atmosphere here! Children are not properly supervised what so ever! Several occasions I've had to call to check in on the safety of my child & there is never anyone in the office to answer the phone calls. When someone is in, she chooses to respond to serious incidents via email so parents don't see them! Instead of calling and leaving a message when an incident has been reported. The program director has always presented an unfriendly and unwelcoming energy from the very start. The director blatantly has made it clear that the disrespect of teachers is more non tolerable then the safety of children in her center. and that "the faculty members can't control how children are being raised at home, so there's not much she can do about how children treat other children here." Whewww DON'T EVEN LOOK THIS WAY FOR CHILD CARE
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December 2020 by Mikayla Wilson
My family and I were so excited to start our child here but sadly that experience ended after a month when an injury happened and I was not informed, no report. The teachers were good but somehow the communication with families is horrible and this is not the first time this had happened to families at this location.
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December 2020 by Katie Franke
We've been so happy with NHA - Eagan. Becky and Sara, the directors, are so wonderful and communicative, and all the teachers have been so caring. They truly give their whole selves to the kids.I love being able to see pictures and what they're up to during the day via the Daily Connect app - so helpful, and makes me feel connected to my kiddo throughout the day.
