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January 2024 by Heidi Krotzer
I called the store to have items held an I live over an hour away, my brother went to pick them up and no one had a clue, plus web-site said items were $1.50 each and he was charged $1.75 each, even showing the picture from web-site showing $1.50. Will never deal with this store again, very disappointing experience!
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January 2024 by Lisa Y
Horrible Horrible customer service experience with staff. I wanted 10 heart shaped balloons and it took probably an hour to get them. Let me say, the guy working the front desk was so rude to his coworker (an older lady with a Russian accent?) and talking down on her/telling her what to do. She was a bit slower and harder to understand, but I could tell she was anxious from him, thus causing her mistakes. I did feel bad for her. I wanted to use the deal I found on Party City's site for 10 balloons for a certain amount. The guy staff became increasingly frustrated, was breathing heavily and slamming things saying "idk what to do" while fumbling around trying to find the deal on his register. He stated there was no such deal there, so I showed him the deal on the Party City website. Almost thought he was going to spazz out or have an anxiety attack at this point. There were a few customers behind me and I'm sure they could feel the awkward vibes the staff was giving. I tried my best to stay calm and find a solution. Heck, I just wanted the balloons and to bounce! In the end, I figured it out. I said "how about I just order online for a pickup so I can get the deal?" The guy staff looked like he was about to pass out at this point walking back and forth behind the register... I ordered it and showed him my receipt. Had to wait extra 20 min for my online order to go through on their end for him to finally make my 10 balloons. Hence, this was all during the morning hours right when they opened, so they weren't too busy. I can't imagine when they are busy! I definitely won't be going back to this location with the horrendous staff and customer service!
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December 2023 by Lou Kin
Nice service.
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December 2023 by Lizz Gullickson
Horrible experience. All 5 workers at the front ignored me while I waited in line (I was the only customer) and after minutes of waiting they asked if I was ready to check out?!Then the balloons I got already started deflating same day. Waste of money.
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November 2023 by Alisha Talarico
Store hours need to be changed. People drive all over just for it to be closed.
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October 2023 by Nicole S
A pre-Halloween visit to this store. Already had a costume, but needed a few accessories. I was able to find everything I wanted in there and in stock?? Staff was helpful and friendly.
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August 2023 by Tom
Came in for wedding bubbles and left with bubbles. Short line at the checkout and the store was well organized.
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August 2023 by Sade Johnson
I'm giving them a one star for the simple fact is they did not put my balloons on the little stand to hold the balloons and just cut them and gave it to me so how am I supposed to keep my balloon in place Tell me it was an extra charge I couldn't want to cuz and got a better service and save money
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July 2023 by Erika Jefferson
I'm giving them a one star for the simple fact is they did not put my balloons on the little stand to hold the balloons and just cut them and gave it to me so how am I supposed to keep my balloon in place Tell me it was an extra charge I couldn't want to cuz and got a better service and save money
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May 2023 by Lord Don Anderson
Bought 2 balloons and the guy behind the counter said we couldn't have a bag because we only got two balloons. It was super windy outside, and he couldn't part with a bag.
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November 2022 by Charles Paavola
Great place to find items to decorate for special occasions, lots of costumes and make up for costumes.
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November 2022 by gAiL gOtCha
Staff was really helpful and accomodating. Too bad i ddnt get his name but said he is of spanish descent... He gave one kid a surprise balloon treat and made sure my 24 inch helium with confetti balloon wouldnt pop outdoors.??
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August 2022 by Stephanie D.
Employees were very helpful and nice. It was a little chaotic because they were adding Halloween stuff. We had a giant balloon and they were helpful with that as well.
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August 2022 by laura cloud
Aisles are labeled which helps in finding supplies. Somewhat higher priced than general merch retailers but then, it's one stop shop for just about all your celebratory needs.
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July 2022 by Sandy Schumann123
I absolutely love the management at this store my son works here and I have to say throughout all my years of working I've never seen a manager who cares about there employees as much as he does here. It's like having that one teacher that always went the extra mile and will never be forgotten. Thank you for all that you do and offering my son such an awesome environment to work in. You are so appreciated. God bless
