-
April 2024 by George Moye
I was assisted in resolving a billing issue and the representative was very professional, i will continue to use this facility
-
March 2024 by C H
Raised the price of the storage unit I was renting but advertised the same unit for less. When I called they told me there were no vehicle storage units available similar to the one I was renting / that was not accurate. When I challenged that I was told to get the lower price (the price I was originally paying) I needed to move my truck from one storage unit to another in the same facility. Makes no sense to me.
-
March 2024 by Austin Moline
Caitlin was a great help in transferring over to a smaller unit size. Quick and knowledgeable and able to save us some money each month.
-
February 2024 by Quinn Neita
Great in safe
-
February 2024 by Salena Thomas
This place is terrible! I highly do not recommend. I rented out a storage just the other day when I went to bring my things to my unit there was still someone else’s stuff in my unit so basically they gave me someone else’s unit or either they never cleaned up someone’s unit that never paid. When I tried to contact them in the office no one answered no one was there and I ended up having to rent at a whole different storage place. I asked for my money back and the front desk lady had no response for me. I would stay far away from this place as possible if I was you!
-
January 2024 by Michael t Lawver
.my lock got cut
-
December 2023 by Aaron Hunter
The most disgusting storage unit I have seen. The insulation has been sagging down from the ceiling for years. Every time we open the unit there is at least one dead mouse and mouse droppings all over! If you try to get ahold of someone via email or by phone... good luck!
-
November 2023 by Stephon Peterson
Great place safe and secure, also the property manager at iStorage in Eagan, Minnesota,I must say, she exceeded all my expectations. Her professionalism and warm demeanor made me feel instantly comfortable. She was incredibly knowledgeable about the facility and took the time to understand my storage needs. Her attention to detail and willingness to go the extra mile truly impressed me. She provided excellent customer service, addressing all my concerns and ensuring a smooth and hassle-free experience. I highly recommend the female property manager at iStorage in Eagan for her exceptional service and dedication to customer satisfaction.
-
November 2023 by SUPERIORS WAY
Great place safe and secure, also the property manager at iStorage in Eagan, Minnesota,I must say, she exceeded all my expectations. Her professionalism and warm demeanor made me feel instantly comfortable. She was incredibly knowledgeable about the facility and took the time to understand my storage needs. Her attention to detail and willingness to go the extra mile truly impressed me. She provided excellent customer service, addressing all my concerns and ensuring a smooth and hassle-free experience. I highly recommend the female property manager at iStorage in Eagan for her exceptional service and dedication to customer satisfaction.
-
November 2023 by hassan metwaly
Caitlin is a great person. Very helpful and knowledgeable
-
November 2023 by Ben Lindquist
Nice location. Parking lot is in kind of rough shape, but very affordable rates for units.
-
October 2023 by Gregory Earley
I rented a storage unit and about a half hour later I received a phone call from the manager saying that the unit has a broken door and is unavailable. Instead of saying that they are going to fix it and rent it to me, they said that there are no more units available and I’m out of luck.
-
September 2023 by cindy george
The person running the office was helpful and very nice to work with. Very informative and honest
-
September 2023 by Samir Pirverdiev
THE PROPERTY MANAGER UNPROFESSIONAL and Incompetent, disgraces the name of the company she works for! While the contract was signed online and the payment had already been made, she became rude and demanded an ID. I just went to the office to find out the information where the Code and Unit number were sent to me in the contract! To which she behaved abominably!!!! This is the most terrible employee that you can get to provide service
-
September 2023 by Joe H (Joe H)
I don't know if the property manager was off of her bipolar medication or what, but she snapped at me when I simply asked why there was a 7-day move-out notice required at this location when the Minneapolis location didn't require one. Then when I asked why the attitude, she pulls out her phone and starts recording me! Then I start recording her back and then she calls the police! Unbelievable. She is clearly not fit to be doing any type of customer service job if she can't handle a simple question without escalating it in the most ridiculous way possible.
