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December 2023 by Carissa D.
Great holiday takeout food! Poor execution of curbside delivery. VERY poor. But really solid meal at a great price!
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October 2023 by Sarah N.
This is a store with beautiful food and a thoughtful gift shop. But I won't give them my business my mmmmmmm kj This used to be where I went is where I went when I wanted to create some easy meals - and it wasn't a place I would go easily because things were most definitely a splurge (and as I finish the review I started about a year agoYes, the items are spendy. Many are fun. This is a also a place where it is easy to get lost for a bit. There's a gift section that is lovely. I could go on. But, tonight's tiny splurge was kinda ruined. How, you might ask? Employees. This store is too elegant and high-end to have a system to announce the store is closing. So, as it gets close to the 10 pm closing time, they let you know personally. I was well aware of the time. I was finishing grabbing a few last things. I didn't have much in my cart. But this was not a cheap shopping trip. I was still well within the time and stopped to grab 3 more items from the deli case - these are not inexpensive items. The owners of Kowalski's would probably be glad for my last minute stop here. But as I'm grabbing my $7 macaroni and cheese - this on my way to the cash register, another employee comes over and tells me to go to the cash register, it is closing time. My watch shows it is not. I tell him I'm aware if the time and headed there. This would be uncomfortable and unwelcoming in any store. It was especially unwelcoming in one where you spend a bit extra to treat yourself. I let the employees at the register know that multiple personal reminders were uncomfortable and rather embarrassing - could they let their management know that adapting to a system like Target uses would feel better and more welcoming than how things had just gone? And that part of why I spent the money to come to their store was to be treated differently and to treat myself... getting reminded that the store was closing multiple times by different people was uncomfortable. I also let the man who had been so direct in his instruction to get checked out know that it was too direct. He never apologized, even though the time I was stepping out was just then the store's actual closing time. He just said there'd be a manager in in the morning. Eh ... I don't have the time or energy to spend letting them know about this. I share my story here. I tell you their products are nice, they are expensive, and the customer service is not great. I can't say I necessarily blame them after several hours working a hard job. And that's the other reason I won't call - yes, that sucked. It ticked me off. But they were following
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May 2023 by Donald E.
Haven't been here since 2019! Excellent customer service! Love the food! Excellent ambiance! Love kowalski's markets!!
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March 2023 by Sean Sexton
Surprisingly good selection, for a small place.
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March 2023 by John O.
Great selection and service! Everyone is friendly and rarely a wait to check out. Love it!
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February 2023 by Sara N.
This is in Minnesota, Eagan Minnesota. I visit my children and grandchildren there several times a year. I live in a rural area of Southern Wisconsin, with one grocery store. So, I very much enjoy shopping at Kowalskis, bringing back specialty items not available to me. And their " morning buns" are delicious....my son makes sure we have them while I visit. Haven't told them that I make a stop on my way out of town to get morning buns to take home to Wisconsin!
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January 2023 by Garett K.
I went there for Starbucks and candy and the candy selection was so bad it made me go to the dollar store and get candy there. Although the Starbucks was good and the customer service was good, the worker Hailey at Starbucks was good and got our drinks out quickly and deliciously.
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December 2022 by Kathleen K.
I really like this store. They don't have everything I usually buy but here are some outstanding items:Cranberry Relish - seasonal and made with cranberries, pears, cinnamon, etc... Excellent on it's own or on a sandwich, turkey or cheese.Bake at home frozen croissants - as good as any bakery. Keep several packages in your freezer and you bake from frozen.Customer service is excellent in all departments and checkout.Higher priced than Byerly's.
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December 2022 by Jeannie W.
Beautiful perfect sized store. Great selection of products. Easy parking. Love the bakery and prepared food section. The meat department is small but has good options and very helpful staff. Nice little gift section as well. Love the Kowakski branded products.
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September 2022 by Phillip C.
Peaceful atmosphere. I enjoy the many fresh options offered (fresh bread for example) Flower display is well kept. The store is clean, overall. Local, niche clothing/gift section is well organized. Didn't have much interaction with staff besides the cashier. It's a bit of a maze to get to the store, its surrounded by banks and other strip mall(s) gas station(s) You'll find what you need here and then some.
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November 2021 by Aneesa K.
Outstanding market experience! Wonderful service Great quality and care with everything they sell,
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September 2021 by Dawn Burruel
Nice selection of fine wines and reasonably priced. Awesome customer service as well!
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August 2021 by Terrence Edwards
This section of the store is surprisingly small. I was looking for something in particular and asked when I couldn't find it. The answer was simply, "no, we've never carried that." A better response from the customer's point of view would have been an offer to look into ordering some of what I'm looking for or to locate it at another store.
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April 2021 by Lisa H.
I made a special trip from Rosemount to Eagan in search of a special ice cream that was being released. They have the brand but don't have the flavor in stock yet. I was impressed because an associate offered to take my name and number to notify me when it comes in. That is good customer service! And Kowalski's does carry many hard to find ice creams. They generally have an awesome ice cream selection. I found Northern Soda Company flavors that other grocery stores don't carry, like cream soda and Minnaloha. And so many sparkling water varieties and flavors. While I was there I thought I'd pick up some items that my kids needed. Kowalski's had slim pickings for coffee creamer, frozen pizzas and chips. They didn't carry Pringles, Starbucks coffee creamer, or individual DiGiorno pizzas. I was disappointed in their selection with these things because they are pretty common items.
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April 2021 by Francis Koerner
Very good customer service and the prices are lower than the other local stores. The same lady is always working when we go there. She always remembers me and my usual purchase.