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November 2023 by Sean McNeely
Just happened to stop by to get a unit and clerk was on lunch. No worries.Everything went well.Except your locks are too expensive. Help people out with better prices
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September 2023 by Jess Mosier
I have been a customer at this establishment for 9 years now. Chase the manager is extremely hyper aggressive and will harass you via text and voicemail multiple times a day if you are late on your payment. Even when told not to contact me. He has since been fired.On the other hand, this establishment takes advantage of out of state folk who come and bury their loved ones. There have been instances where my rent got increased on a bi-monthly basis. Yes that is crazy. I have been complaining about my monthly rent being increased for the longest time now to the point where I feel as if this company is taking advantage of out-of -state folk who come and bury their dead relatives and have a hard time getting the stuff cleared out.Locals pay $135, while I pay $209 after insurance. Your website only recently changed the $135 to $165, assuming, for legal reasons.Lastly, Amy Sonquist the CBA/MBA administrative controller is probably the most unprofessional of them all. My storage unit is not allowed to go to auction she says she is "not interested".
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June 2023 by Dave Ayers
Very helpful and friendly employees -Tabitha and Chase. I also caught a sale priceon the rental unit ! Clean and safe operation !
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June 2023 by Nicholas Meyer
They quoted me on a price and then changed the amount I owe without telling me. I've tried calling and emailing for months without getting in contact with anyone. Employees are great but terrible management..go elsewhere. I cannot believe how terrible this place was to me. Unreal.
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June 2023 by S P
So easy to get my storage place. Also was clean and we had no issues getting in and out.
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May 2023 by Peter Reyes
Staff is very knowledgeable of storage units. Guided me to make right decision for my needs.
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April 2023 by spencer
I was pretty satisfied with my rental unit except for 2 things. In the winter all of the snow gets pushed in front in the storage units making it almost impossible to get anything in/out or even close the door. The second problem is when my rental was up 04/11 (I made sure it was empty by 04/10) I was told I am going to have a balance for another month on my account!? Apparently I was suppose to give them a 2 week notice even though I was aware of the the day my rental ended and had everything cleaned out. This is extremely upsetting.
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February 2023 by Nikki
First off I would like to Thank Marinda and Paula for their hard work this odd weekend you ladies ROCK!!!! It’s always good to good to people cause you never know who know who. So aging if you need a GREAT PLACE TO STORE YOUR this is the place
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February 2023 by David Pengson
One of the best uHaul experiences I have had and it was all thanks to Chase. Chase's customer service was excellent and made my experience easy, which was severely welcomed because we all know how stressful moves can be. Thank you Chase and I would definitely go through them again!
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December 2022 by Guzzi Rider
Highly recommend! Needed to find winter storage for my motorcycle and stopped by Town Centre. Chase was great to work with and helped me find the right unit. This place is great, unit was very clean and priced right. Will definitely use this every year for winter storage.
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December 2022 by Ellen K. Costello
The office manager Chase really knows how things work at Town Center Self Storage! Knowledgeable, efficient & friendly!
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November 2022 by Michael Cernohous
Chase was very nice and helpful, unit we are renting is very clean and nice. Also a very good rate. 5 stars for Chase!!
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October 2022 by Richard Wells
I had an overwhelmingly positive experience with Town Centre Self Storage. Chase is probably the most customer-focused person I've ever dealt with. He very patiently explained the entire process (Iit was my first time renting a storage unit) and was able - and more importantly willing - to deal with issues that were caused by my own misunderstanding of the rental agreement.
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October 2022 by Rebecca Kincade
Came to this storage unit looking for a few boxes and some information. Chase was super helpful in answering my questions and getting me the supplies I needed. He is incredibly knowledgeable and friendly. Amazing customer service!Thanks again!
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September 2022 by Jeanie Wolfe
Chase was the employee that helped me and made my rental experience so easy. He was very professional and polite. I will only go to him for my storage needs.
