U-Pack, a service of ArcBest, offers a convenient self-moving solution for long-distance relocations at affordable prices. Customers can load their belongings into ReloCube containers or trailers, while U-Pack manages the transportation. Since its establishment in 1997, U-Pack has successfully moved over 1.5 million people across more than 2 billion miles. The company is praised for its excellent customer service, with many reviews highlighting the helpfulness and friendliness of the staff. Customers report smooth and timely delivery at both origin and destination, with clear communication throughout the process. While the affordability of U-Pack is appreciated, some users noted concerns about the handling of their belongings during transportation, mentioning issues like damaged boxes and staining from condensation. Despite these concerns, many customers express a willingness to use U-Pack again for future moves and recommend the service to others. Overall, U-Pack is recognized for making the moving experience easier and less stressful, with a reliable team that is available to assist with any questions or concerns. The combination of affordability, customer support, and a straightforward process makes U-Pack a popular choice for those planning to move long distances.
Great experience from start to finish!!! Our trailers were deleivered on time both at the origin and at the destination. They were always available to answer our questions. I would not hesitate to use U-Pack for any future moves. Highly recommended!
May 2024
Everything has worked out perfectly both times I've used them. I would recommend.
January 2024
We moved from Minneapolis to Charlotte. The prices were fair for the move of one pod. Delivery went smoothly on both ends. U-Pack kept us informed on the whole process. Would definitely use them again.
