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October 2023 by Caesar Catin Jr
I got my necklace repaired in 1 hour. I'm very critical about jewelry repair, and VT exceeded my expectations with how seemless the soldering is. The environment is vwelcoming.
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October 2023 by Claire Rills
Love the people here, and love the job they do on my jewelry repair…! I’ve been going here for about 10 years now…
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October 2023 by Erik Kranz
Went in for 2 watches that need resizing. The lady that helped me yesterday sized them in perfect and had me in and out in under 15 minutes.
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July 2023 by Dorcas Kerr
Very unpleasant experience stopping in on my second visit, for watch repair. First time months ago was of no incidence. This time I was charged full battery purchase & insertion for a small inexpensive link watch that I requested 2 links removed from. I bought a battery for another watch at same time, but wasn't told I'd be charged same price for links. I didn't even need to pay for that if went back to store where purchased. I went ahead & paid, but tried to ask why same price when there is no product purchased or repair, genuinely thinking it was a mistake, very politely. Person (who I think is owner) just looked at me, walked away, proceeded to apologize to another customer (for my presence I suppose) & acted as if they were doing me a favor taking my business. The 2nd customer was obviously uncomfortable being part of this rude treatment so didnt even talk to the lady. I left saying, 'I'm sorry too, that you didn't tell me your price in advance.' Most arrogant rude treatment I'd ever had, made me feel it was racially oriented, though I never expected to even think that. Much regret giving my business to proprietors with so little respect for their own customers.
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July 2023 by Megan Robinson
Very friendly and super fast service. Thanks for fixing my ring and necklace, you did a beautiful job!
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July 2023 by Jamie Agorua
They repaired the chain on my necklace very quickly and were extremely kind. I will definitely go to them again for jewelry repair.
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March 2023 by Larry Werner
Great service! They got me taken care of very quickly, and at a reasonable price. I highly recommend them!
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December 2022 by erin johnson
Wonderful little shop! Warm, friendly service. The clasp bent on my gold bracelet; they fixed it on the spot at no charge. Will definitely return!
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November 2022 by Susie Sessom
My husband recently brought my wedding ring into VT Jewelers for a stone upgrade, and we couldn't be any happier with the entire experience. The customer service, price, quality, and turn time was all amazing. Thank you so much! We will be back
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October 2022 by Beretta May
Melissa spent over an hour consulting various projects I might want to have done. I decided to have Hanna start a few while Melissa told me more about cost and options. I ended up proceeding with all repairs, at such a great value I bought a very unique ring they had for sale! what to repair, and I ended up Having Melissa, Hannah and the team do everything fast, with a smile, honesty, and at a great value! I can’t say Melissa, Anna, and the team enough! They took great care of very sentimental family pieces, and I will certainly go to VT the next time I need or want anything quoted, fixed, and/or new! Thank you ladies, I’ve already received many compliments on my ring!
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October 2022 by Dill Pickle
Went in the store to have a watch link removed. The watch feel apart shortly after service. The inner tube that keeps the pin in place was not put back in place. I drove back to have repaired correctly. Once completed I checked the work myself.. wasted my time and fuel.. wouldn't take anything here again.
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October 2022 by Jimmy Chan
Brought my broken gold chain here to fix. Only took one hour and $25! The owner is very sweet and kind. This chain is very sentimental to me and I’m so glad they were able to repair it with ease
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September 2022 by Lisa Gearman
Went to VT Jewelers as my wedding ring had lost a prong on the center store. I dropped it off on a Saturday and immediately was called on Monday with a report. Hannah told me all of prongs we're pretty worn and needed to be replaced and she wanted to re -do some of the setting with rhodium on the ring.. Her quote was super reasonable. My husband picked it up for me and when I saw it I was dumbfounded at how beautiful it was. She made my ring look brand new and amazingly sparkly. I would trust her with all my jewelry. What a find in our neighborhood!! Thank you Hannah!!
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September 2022 by Jason Dodge
Very friendly and helpful. Reshaped a ring on the spot for a reasonable price.
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August 2022 by Jen
Amazing customer service from Hanna and Melissa, over and hour consulting what could be fixed with quotes reasonable, then work done beautifully. While I waited briefly because so fast at fixing, I noticed a custom ring and bought it with savings from where others quoted so high I went to VT. I should have started at VT. I’m staying with VT for all my jewelry needs/wants because of the honesty, friendliness, value for service, faster than quoted, unique pieces, and specifically Melissa, Hannah, their team
