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March 2024 by Angel
this is the best location in the metro they’re always quick & nice
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March 2024 by James Saxon
I enjoyed my visit there, the staff was nice and friendly. as I was getting my oil changed, we talked about football and other stuff. They are fast.
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February 2024 by Cody Schulz
Waited for nearly an hour with 2 cars in front of me only to be told the filter for my car was not in stock. Would have been nice to know that at the start of my wait.
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January 2024 by Samantha Mahowald
Receiving an oil change here is always an issue. I had been here and the techs didn’t secure my dipstick and there was oil leaked onto my alternator. When I came back after paying hundreds of dollars to clean my engine and alternator, to communicate I want their techs to make sure it’s secure before I leave, they denied that they could of caused a problem. They were training a tech that day, so I know mistakes could have happened. They were rude, didn’t want to hear what I had to say. I will not be returning to this establishment. And nobody should trust them either. Very dissatisfied
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December 2023 by Saran Manandhar
7 years of owning a vehicle and this was my first visit to Valvoline Instant Oil Change. I was super surprised by the service I received. Wonderful team members. The manager and the team were super experienced and still had so much energy during the last hour.I bought a full synthetic oil at walmart and came here for just the labor. The only downside about the franchise that I felt was that the cost of basic oil change with oil included was higher than the cost of using our own oil that we took in.But I loved Valvoline Instant Oil change, especially this location.
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December 2023 by art wiese
Waited in line for quite a while, but I expected that. Needed a windshield wiper and burned out light, but didn’t have them. Did come in for oil change. Was given my paper work, all set to go! Great, but it said checked air pressure in tires, but never did, I was watching, when I mentioned it oh we can do that. Too many people working but screwing off.
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December 2023 by Talia MT
First the guy was super rude to me at the counter and I got an oil change from them two days after my dad checked it and I had little to no oil in my car ! When my dad checked the oil cap it wasn’t on right so it was leaking out ! And I’ve heard this exact thing happen to multiple people with valvoline. I’ll never go to valvoline again or any franchise car place.
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December 2023 by Shanna Carl
They are always quick and efficient here. They don't try to oversell you on additional services if you aren't interested and they are super friendly. Would recommend.
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November 2023 by Kayla Nygren
Dylan and Crew were so very polite. They asked me if I wanted some products I needed without sounding like they were pushing a sale and showed me proof I needed it (it was an oil filter) then showed me them opening the new product for my car. They advised me of a service I needed and weren’t pushy like so many shops are. It was a good experience and I will return.
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October 2023 by Jolynn Hooten
Service was very good and fast. I was in and out but when I left my engine light came on so when I got home I called and had to drive all the way from Saint Paul to Eagan again. They did check my care and say it was another issue bit they didn't offer anything for my inconvenience.
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October 2023 by Justin D'Heilly
Great place with amazing customer service. Chico was awesome. They got me in and out with no issues. Definitely would recommend.
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September 2023 by Dennis Dozier
Like most places today,, after things have opened back up to the public,, customer service,, employees are looking for a purpose of being,, a smile gos a long way,, the employees of this establishment,, have always found a smile and a kind word for customers,, which is huge in today's world,, so if you're looking for service with a touch of humaness,, consideration and mercy,, this is it,,God bless
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September 2023 by Alexis Twardy
Will definitely not be returning here!!! Got an oil change and 3 days later my engine is smoking, check and I have no oil what so ever! Never had any oil leaks prior to the service. Extremely frustrated as my vehicle could have been shot due to a careless mistake on their end. Turns out they didn't put the oil cap back on tight enough. I've tried calling multiple times and the phone just rings and rings with no answer. Save your money and go somewhere else.
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August 2023 by Christopher M.
A buddy of mine brought my vehicle in for a routine oil change. They took over two hours without communicating what was going on during the oil change. Well apparently they "accidentally drained the transmission fluid". Currently my vehicle is not shifting right. Hoping they can make this right. But I'm pretty disappointed that their technician can't even decipher between an oil plug and a transmission. Find another oil place or do it on your own, its not that hard.
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August 2023 by Timothy Neville
Hey, so, i was there tonight, sun. july 16th. The tech did an outstanding job and even fixed my rear window wiper that the dealership could not fix. Big thanks to him, and the crew there tonight. A+, top shelf, incredible, super happy customer here! Thanks again!
