-
March 2024 by Tricia Cleveland
Thank you Brandon and team for taking care of my ol gal! She runs like a dream
-
March 2024 by Heather Byrne
Worst experience I have ever had. Just got my oil changed this evening. At first I thought they were closed because nobody was in there. I was getting ready to leave and they came out of a room. Super fast oil change. I asked when leaving if my headlights and such were working. They guy said yeah yeah you're good. They never even asked me to turn them on ?
-
March 2024 by Margaret Barnard
Kendrick did an amazing job, very kind, and respectful ! He's a good honest employee
-
March 2024 by Pia Landrum
Anthony Keavin and Tank were amazing fastest oli change ever....love them
-
March 2024 by Valeshka Starkey
Alex was great!!! Like always!!
-
March 2024 by Dj Fisher
Guys were quick, friendly, and relatable. I’ll be back.
-
March 2024 by Adam M.
The crew was very friendly, fast, and informative! This is one of the best experiences I’ve had with Valvoline, and I plan to stop by here again!
-
February 2024 by Bondo008
Quick and friendly staff. In and out less than 20 minutes
-
December 2023 by Ship Secure
This Valvoline, like every other one I have had to go to, is slower than a snail with a broken leg wading through molasses.I am a Fleet Manager for an Amazon DSP, and I need to bring my vans in regularly for simple services like Oil Changes and Air Filters. Having a place I can just bring them in to perform them is a wonderful idea, because I need a paper trail for these Preventative maintenance services.However, Valvoline seems to take at least 3 times as long as any Jiffy Lube would. In fact, there is a Jiffy Lube on Pilot Knob and Town Centre that I could bring 6 vans through in the time it takes me to get even a single van done at Valvoline, especially when waiting in line.There is always a line outside Valvoline, which gives the illusion they are more popular of a station. However, the real reason is that they can't move the vehicles through because they are so damn slow.Do not waste your time. Sure they will get the service done, but seasons will change outside your windows while you wait. Go to Jiffy Lube.
-
October 2023 by Tom K.
This used to be my go to place for an oil change. Now their service has declined to the point where I won't go back. When you go to a quick change oil store there are only 2 things that they need to have on hand, oil and a filter. Well they didn't have a filter, and the sad part is they could walk 30 feet to the auto store next door to get one. They were more concerned about saving a dollar than a customer.
-
September 2023 by Ira Key
No appointment required. Easy and fast.Their price was more than usual for an oil change. But overall it was a good experience
-
August 2023 by Jessica Campbell
I went to get a synthetic oil change for my hybrid and everyone working was super friendly and helpful. I was working with Brandon and his team and they double checked to make sure everything was looked over thoroughly and in good working order/ filled fluids/ checked lights/ tires etc. They were very transparent about pricing and didn’t pressure me into purchasing something I didn’t need. There were a few cars in line ahead of me but the wait was very reasonable for their thorough service. I felt very taken care of. Will definitely come to this location again when needed!Service: Oil change
-
August 2023 by Stuart West
Had one excellent experience. There was a good size line, but the assistant manager came out and gave us an expected time till we were seen. The manager was very informative and didn't try to shove extra sales down my throat which is a nice change of pace. Service was wonderful even the new guy did a great job! I will 100% be coming here for future service!Thank You!Service: Oil change
-
August 2023 by Camryn Severson
I went to Valvoline today because my oil pressure light was on and I made it to the back parking lot but unfortunately my car stopped right before I could hit the garage so I went in and explained my situation and right away they came and helped push my car into the garage. When they noticed that the place I went to in North St Paul Automotive didn’t put in an oil plug after changing it they were going to charge me no money to put the new one in or even get oil put in! They recommended that I call the auto shop I had my oil change and when I called they wanted me to tow my car back to them so I did just that and called Triple A and while I waited for the tow truck they brought me out a water due to the heat. Very professional and nice, amazing people! Even when the tow showed up they helped push my car back so that the tow guy could get my car clipped in and ready to go. We found out my engine was blown but thankfully the auto shop is paying for a new engine so I’m so happy with all the recommendations and knowledge they gave me. They even offered to drive me across the street to target so I could get to work but I decided to walk. Appreciate all you guys did!Service: Oil change
-
August 2023 by Heather A
Great idea in theory, but I had to provide my own oil filter and they almost forgot to remove that charge from my bill.