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July 2023 by Janice Schugel Wallner
Not a helpful person at all. Very disappointing experience.
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June 2023 by Joshua Tonkin
I cut down a tree and my chainsaw quit working halfway through. I called Jim and he said to bring it in even though he’d be closed by the time I got there. It took Jim 15 minutes to get it up and running again and to get the chain sharpened. Thanks you, Jim!
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June 2023 by shannon McBride
Awesome guy help me with everything I needed
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May 2023 by Bo
I had a very disappointing experience with the owner recently. My friend brought her Stihl concrete chop saw to them for repairs, waiting for his quote, it was left there for a period of time. Less than a year. Unfortunately, the owner of the company decided to throw away the chop saw instead of contacting her about it. He says that it was old and couldn't get parts for it. He could have simply given it back to her. She was even willing to pay any storage fee he might have come up with. This was especially heartbreaking for my friend, as she had recently lost her son and husband and was trying to tie up loose ends.When she found out that her chop saw had been thrown away, she was understandably very upset. The company's handling of the situation was very unprofessional, and it added unnecessary stress and frustration to an already difficult time for her.I would caution anyone considering using this company for repairs or services to be aware of their poor customer service and lack of professionalism. You would expect a small privately owned repair shop to care about personal customers like this but his behaviour tells me that he only cares about the profit he can make. While it's understandable that mistakes can happen, the way he handled this situation was unacceptable. I hope that they can learn from this experience and take steps to improve their communication and customer service moving forward."
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January 2023 by Bryce Rame-Bergeman
Awesome spot! I brought my snowblower I bought at tractor supply in because it wasn’t working anymore after just 3 uses. When I got there he asked if I had a few minutes to wait while he checked on it, which I did. 15 minutes later and we are loading it back into my truck cause he fixed it. Tractor supply apparently didn’t assemble it properly and the belt wasn’t attached in the right spot. I wanted to pay him for his time but we got it loaded back up and said have a good day. If you need anything small engine related fixed, come here. Only place I’ll be going to from now on ????.
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June 2022 by Jac Libby
Excellent customer service! Our mower had an issue so Jim came out to our house at 6pm on a Friday night to fix it!
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December 2021 by Chuck Thompson
Friendly people and good service.
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May 2021 by Brent Danberry
First class service. Called and spoke with James and was provided great insight on the type of riding lawn mower I was looking for at a big box company. Drove out to his shop and he went over the differences between the one he had and others. Needless to say, I purchased from him and will again.Great, friendly and honest service is hard to find and once you do, you go back as a loyal customer.
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March 2021 by Jeffrey Tomas
Amazing service. Jim did a great job and will highly recommend him to friends and family.
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March 2021 by kristie mackie
Doesn’t stand behind products he sells, or their warranties. Essentially rips customers off on parts.Do not understand how there are good reviews for this business.
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March 2021 by Dale Determan
Good service, better lawn mowers then you can get at a box store. Mr. Bauer will come to you if you need him to.
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March 2021 by Jeremy Forcier
Quoted 7.99 for part..went there to pick up..18.99..couple different times I was overcharged..shipping?..nah..I'm sure Amazon prime
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March 2021 by Jason Huber
Very prompt service. My blower has never run better! Thank you.
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March 2021 by Spray Away SoftWash
Awesome customer service, Jim helps you find the right equipment for your needs.
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December 2020 by Tom H.
Super fast and friendly service! Thank you for getting my snowblower running before the next big storm!
