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February 2024 by Abby Michaud Loesch
Tyler did an incredible job today, he arrived on time and not only cleaned and inspected my fireplace and chimney, but he noted that there was no mesh over the chimney cap, which could allow for critters to enter. I am so thankful for his time and expertise that he noticed this and told me about it. He installed a new cap with a mesh barrier onto my chimney and I am very happy with the results. Tyler is a 10/10!
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December 2023 by Gloria Hudoba
My husband and I were very pleased with the quality of work done. We were kept informed when there was a concern. They cleaned up the job site when they were done. Very pleasant workers.
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December 2023 by Carol Rasmussen
Troy was friendly, knowledgeable, thorough, showed me pictures of the inside of my fireplaces, and explained what the problems were and why they should be fixed. He listened to all of my questions and I understood what needed to be taken care of. He was conscientious of laying down a floor covering before he started looking at my fireplaces and also vacuumed up the mess when he was done. I am very satisfied with this service.
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November 2023 by Allyson Wightman
The experts helping me with my fireplace were courteous, clean, quick, friendly and helpful. Excellent to work with. They are now my go to for all things fireplace.
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November 2023 by Janis Fuller
Our oak tree branches knocked off one of the metal grates on our chimney (which didn't have a scratch on it after falling two stories!) and Matthias and another service tech were able to put it back PLUS trim the oak branches so it won't happen again!!! Great service from scheduling to finishing the job. Cost was very reasonable as well.
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November 2023 by Christopher Flaten
They did a great job of cleaning the flue and shelf and cleaning up after as well. The inspection was thorough and I feel good knowing the exact condition of our chimney and firebox. Service price was in the $300 range during a busy time of year
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November 2023 by Fysh Fyns
Tyler and one of his crew came out to perform an initial Level 2 inspection on both fireplaces. The inspection was thorough and the results completely explained with quotes provided and time for questions. We opted to repair one chimney right away. Tyler and his crew were back a few weeks later to complete the task. Once the job was done, Tyler took the time to clearly explain how to operate the new setup and answer any questions. We have to wait for the work to cure, but we'll be able to have our first fire on Christmas weekend!It should be noted that in between inspection and repair, we had questions on what to do with the 2nd fireplace. (It has its own special issues.) Dave, the owner, took the time over the phone to lay out other options besides the initial one for us, to include those that wouldn't even include use of his company.In all aspects, pricing was clearly laid out with full disclosure on all options. I will absolutely continue to do future business with this company. Two thumbs up for quality, honesty and integrity!Services: Chimney inspections
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October 2023 by Pat Arcand
We have been using 2nd Gen for several years now and cannot say enough about their excellent service. They always arrive as promised and our tech Troy is very professional! He explains and performs his duties flawlessly! My wife and I take great comfort once Troy has left that we have a clean system, we are dedicated and TOTALY sold customers of 2nd Generation Chimneys! If your looking for a professional cleaning service you can trust, these guys are IT!Services: Stove & fireplace cleaning
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October 2023 by Kaye Rieck
Tyler was excellent! Showed up on time, knowledgeable, courteous, professional. Did an excellent job of repairing our chimney.Services: Chimney inspections
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September 2023 by LeAnn Larson
Matthias did an excellent job with the vent and cleaning. Very friendly, courteous and professional. We are extremely satisfied with the work performed. Reasonably priced. Will highly recommend 2nd Generation Chimneys, Inc.Service: Stove & fireplace cleaning
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September 2023 by Kimberly Monserud
Tyler and Keegan did a great job with our project! They were on-time, professional, and cleaned up after the job was done. I would recommend 2nd Generation Chimneys and will reach out to them for other future projects.Service: Chimney repair & restoration
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September 2023 by Kristin Merwin
Matthias was on time, helpful, friendly, respectful, and knowledgeable. He was able to answer all my questions and provide a good solution to the problems we were having.Services: Stove & fireplace cleaning
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August 2023 by Jennifer Lotharius
Tyler was very professional, friendly, and informative. I appreciated his extra effort to get replacement bricks that matched closely to our chimney. Tyler and his team completed the job on time and without any issues. I really appreciate 2nd Generation for getting my work scheduled in a timely and professional manner. I highly recommend them! Thanks Tyler!Services: Chimney inspections
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August 2023 by Zhu Fan
Thank Tyler for completing the very difficult chimney inspection and cleaning work. He did excellent job. He is so brave to remove several dead animals from top to the bottom of stove. This important service solved long time problems I have had with insects all over the four season room. Tyler is professional, thorough and fun to work with. I highly recommend anyone to have the greatest service from this company.
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August 2023 by Pam Pries
Matthias was very pleasant and took the time to explain issues. We have a house that was built in 1977 and it is probably all still orginal. He did a great job offering options to the issues.Service: Chimney inspections