“Somehow calliper fell off the rear wheel of my vehicle while making my way from Detroit lakes back home to Canada and I was recommended to limp to the gateway location of O’Reilly in grand forks. They were so helpful and friendly - thank you so much for letting us use your Jack and tools!!! We made it home!”
“I needed to replace the coach batteries in my RV and they were in a location within the engine compartment that required more physical strength than I am capable of to lift them in and out. The first person I asked said that wasn't a service you guys offered but Tyler said, "No problem, let me get my tools." He spent about a half an hour installing the batteries and seemed genuinely happy to help. I would have liked to tip him but I had no cash and I have a feeling he would have refused it anyway. You don't find customer service like this anymore so whatever you're paying him - he deserves more. Absolute gem.”
“Came in the other day looking for a turn signal lamp and the friendly nature and professional attitudes of Kieran and the rest of the crew impressed me! All I needed was a bulb but now if I need anything else I know where to go.”
“O-Reillys is always my first stop when I need to get something for my vehicles. The staff is knowledgeable, and they almost always have had what I needed right away. The times they didn't, they got in the items fast and I got things repaired in no time.”