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October 2023 by Billie Berry
Dan and Kim were absolutely wonderful to work with throughout our entire interaction. I was in the area to see a car at another dealership that didn’t work out and just happened to wander into their store. Dan was so kind and friendly. He listened to what I wanted and offered me options that pertained to my requests instead of just pushing whatever on me. He helped me narrow it down to 2 options and then I FaceTimed a family member to get their opinion; he recognized the building and then asked where I was/who I was working with. It just so happens that he bought a car from Dan a few years ago and K did his paperwork too. I think it was fate that had me wander into their store. Dan and Kim got me into a beautiful, reliable car and really made my car buying experience go from a nightmare to a dream.
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October 2023 by McKenzie Wasserzieher
Stopped in to look at a car. While we were there another customer was in the process of buying the car. Decided we would look around for another. The sales man literally kept following us around and trying to convince us to buy this specific car. We were interested but had concerns with some bodywork etc. the salesman continued to dismiss our concerns and talk over us. My husband and I tried to just walk away to be able to talk about the vehicle just us and he just kept following us. We ended up taking it for a test drive just to get away and discuss what we really wanted. When we had gotten back he just kept pushing telling us how good of a deal and this and that. We ended up just leaving while he was moving a car. Felt way too pressured to buy something that we were not 100% wanting. Ended up at another dealership with a very nice laid back salesmen who gave us space to talk and look at the car without feeling pushed into it.
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October 2023 by Major Bob
This is my third car I have purchased with Dan. His experience and knowledge of cars and the car industry is invaluable. He isn't like other car guys that just want to close you on any car he listens and asks lots of questions to make sure you get the perfect car for your needs. If you are looking for a new ride he will be the car expert in your corner . One last point too: if he doesn't have what you are looking for he will go and find it for you and get you the best price on it.
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October 2023 by meg
Kim and Joe went so far above and beyond, in helping me to purchase my next car. The paperwork was a breeze, the warranty options have me feeling safe and secure for a very long time, and I'm loving this new car. Wonderful, WONDERFUL people to work with. I can't express that enough!
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September 2023 by Kimberly U.
Really good, knowledgeable salesperson who helped us compare very dissimilar cars. Fun to talk cars with!Had a quick closing and had all my questions answered about the financing. She was willing to make calls to get the answers I needed.Also had great support after purchasing when my plates weren't delivered.I'd recommend and spoke to a family in the parking lot who had purchased 3 cars there and were looking for a fourth!
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June 2023 by Luke S.
DO NOT BUY FROM THIS DEALERSHIP. We have had a horrible experience with customer service. If you don’t buy their warranty they will treat you very poorly. I have never had such a bad experience at a dealership.
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June 2023 by Katlyn B.
SCAMMERS I traded my CRV in and the car I purchased from them has a check engine light on with a cylinder 6 misfire code 2 weeks later.. I call the dealership and my sales person was very rude to me and told me to take it somewhere local.. I called their shop side and without asking questions or even my name he told me take it somewhere in my local area.When you buy from a dealership you expect to be cared for better, but this place is horrible. I would not recommend this place to anyone!I have included pictures of what my local shop said is wrong with it. I have called the dealership and all they will offer me is a trade.
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April 2023 by Nicole Schroedl
Joe was a pleasure to work with! Made the transaction smooth and took time to understand our wants and needs. They are super fair on their trade ins and making sure any issues are addressed and clear. The show room is clean and the staff are friendly. We're super happy with our new car and when I'm ready to upgrade I will definitely be reaching out to them first in hopes they have the vehicle I will be looking for!
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March 2023 by Barry B.
This place is a scam. They sold me a truck and the motor blew up 6 months later. I'm $13k into the truck and now they want another $10k to replace the motor. Don't buy from this s*** hole organization, they sell doctored up pieces of s*** with higher miles and then don't stand behind the vehicles they sell stating you should have purchased the extended warranty. If you're looking for a car, run away from Drive Appeal, they are thefts and scam artists.
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March 2023 by Teri Dunkley
Just spent 12k buying a car here and am not happy. Brought it in to a mechanic to do a thorough once over since I'm taking it on a long 11 hour drive. It needs 5k+ worth of work done on it before the mechanic feels it would be safe to drive that kind of distance. I'm beyond furious! Be careful buying here, make sure you bring your own mechanic with to look at the vehicle before you purchase. Learn from my mistake. Before anyone says my mechanic is ripping me off he's not, he's family and is giving us the best deal he possibly can.
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March 2023 by Andrew Kutscher
Joe & Troy were great to work with my wife hates going to dealerships and driving/testing out cars Joe made it easy for her and let us take the car out no problem and she is very happy with her recent purchase
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March 2023 by Elias Wiseman
Everything seemed normal, actually better than normal until I realized how much stuff is wrong with this car that I was not told about and later found out.. thousands of dollars of work needs to be done?
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January 2023 by Rose Suess
I bought a used car from them the other day, they are very nice people, don't push you on vehicles like other dealer ships did to me, let me make my choice with no peer pressure. It was a great experience for me as I am new to buying a car from a dealer ship and having a loan, I got confused in the process of my loan but they helped me know what I need and helped me get the car I wanted. The reason I didn't give 5 stars was because the oil was black and they wouldn't do an oil change because they said they had done one not long ago and they wouldn't go check it to see what we where seeing, as well as they wouldn't move on the price of the vehicle even though I had pointed out a few things on the car that should have lowered the price. I am still grateful for how nice they where to me and informational they where as well as how happy I am with the car. They even gave me a print out of the Carfax and made sure I had looked and read through it. Kim was very nice and so was the guy that helped me, I believe his name was Dan, look at the vehicles I was interested in. I would probably come back in the future to get another vehicle from them.
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December 2022 by Jim Berge
It was a smooth, easy, convenient transaction from start to finish. So far the car has been great. I would not hesitate going back when I need another vehicle.
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December 2022 by dudley anderson
highly recommended - the car and deal I got is unbelievable, in a good way. I only gave 5 stars because I can't give 6 - I have never said that before - I really love my Lexus
