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September 2023 by Simone B
Very friendly and helpful employee named James helped me find everything I needed. They really know how to hire good employees
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August 2023 by Patrick Atkinson
I go to Frattalione's Hardware every chance I can when I have a home repair job because they are local non-chain, employ good people, and provide exceptional service and advice. It's amazing the positive effect the purchase of a hammer, shelving, and etc. has on the bottom line of a local business.
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August 2023 by Fahmida Rayda
They refused to copy a key for me because “do not duplicate” is stamped on it. But when I had similar keys copied with my white boyfriend 2 different times before they didn’t say a word about the “do not duplicate” sign. Also all the workers who helped me were white.
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August 2023 by Deborah LaCombeLutz
Very helpful, I got my screen fixed and picked up cleaning supplies. Good personal service
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July 2023 by Venkatarao T
Neighborhood tool shop with good service and reasonable rates.
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July 2023 by Lindsay Bales
Super helpful staff! They have so much more here than you'd expect.
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July 2023 by Meryem Burduroglu
This use to be ace, but not anymore. Apparently, a lot of customers come in thinking it's ace 'cause Google says so and get mad since they can't use their rewards account..
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June 2023 by Levi Krippner
Great place! Knowledgeable and helpful staff always ready to help you find what you need. Very good selection of nuts and bolts. Better than many Ace locations I've been to.
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May 2023 by Zachary Gleason
Extremely disappointed in the service I received tonight. I am a small business owner a few streets down. I buy all my supplies and tools from Frattallone’s. On several occasions I have had my employee/contractor keys cut and ask for them to be cut on “Do not duplicate” keys. They always make me sign a document, look at my ID, etc. Tonight they would not let me cut the key and there isn’t another place open to do so. They said I needed documentation that I was the owner. I offered my ID, my business cards, my email, the lease and they would not accept any of it and they would not tell me what documentation they would accept. Consistency would be nice and especially to another small business owner that is a regular customer. Huge let down. I’ll stop taking my business here and head to Ace in Chan going forward.
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April 2023 by Christian C
I’m always impressed with how helpful this store seems to be. Whatever I need, they seem to have it and usually multiple options. The associates are always helpful and it’s always appreciated. Very nice selection and great assistance. Great store!
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February 2023 by Shon Clark
Friendly staff. Have had our lawn mower serviced there for annual tune up. Affordable pricing and a much faster turnaround time than they quoted. Will have lawn mower serviced here again without any regrets.
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September 2022 by Michael Brouillette
An Ok store !! The Owner or The Man in charge when I arrived was trying hard to find the Nuts and bolts I was looking for for my 28yr Old Harley but I guess I get confused now and then and a little mixed up so I'm not easy to work with but he gave it a Hell of a try and Now My Hogs Back together with The Hardware I bought at Frattallone's Hardware store.
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September 2022 by Jim Comings
Great store, very well stocked, super nice, efficient staff.
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August 2022 by Dave Johnson
Fast in and out. Yeah they are more expensive than the big box stores, howeverthey are great when I just need a couple of things to get the job done. The things I like are that it’s closer, I can get in and out ASAP, and lastly there is plenty of help so I can get what I want and get out.
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August 2022 by Sara
Pretty high prices. Not a great selection. I’m disappointed in the staff. They pressure you a lot.
