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May 2023 by Amaya Nordos
Got two pairs of jeans there that I wear all the time!
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April 2023 by Priyanka Jadhao
Horrible customer service and attitude by sales people and person at checkout.Never going to come back to this place again.
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September 2022 by Handy Helper
Nice enough store, staff is very kind- men’s underwear selection is lacking in available sizes beyond XS (8/27/2022)
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August 2022 by Matea Foss
Went here to do a return, the poor girl was struggling to figure out how to do the return through the new system. The manager wouldn’t physically come over to help her and instead stood across the store talking through the headset. Extremely infuriating that she wouldn’t help her employees. Took 10 minutes to get the return done. I work in retail, with returns. You shouldn’t need the name, phone number, and address to do a return unless it is store credit.
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August 2022 by Sara
Not the best selection but always well stocked. The store is never busy.
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July 2022 by Amara Huston
The staff here honestly were the most helpful and friendly of any AE store I've ever been to. Granted, it wasn't super busy. However, every single person working helped me or offered to help in some way and went above and beyond to find the things i was looking for in the sizes i needed. I will for sure go back.
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December 2021 by susie steele
Not very much selection or sizes in stock. If I wanted to purchase online then I wouldn't have drove to the mall.
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October 2021 by Tae Foss
Went here to do a return, the poor girl was struggling to figure out how to do the return through the new system. The manager wouldn’t physically come over to help her and instead stood across the store talking through the headset. Extremely infuriating that she wouldn’t help her employees. Took 10 minutes to get the return done. I work in retail, with returns. You shouldn’t need the name, phone number, and address to do a return unless it is store credit.
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May 2021 by Samantha Smith
wasn’t greeted when i came in and was stalked upon by the employees and received unwelcoming looks. very snobbish attitudes. place needs to be fixed.
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April 2021 by Elle Running
I love this company, I love shopping here BUT I’m embarrassed at the amount of snobbishness and attitude displayed by the employees. I was not greeted, I was not asked if I needed any help, and was glared at by the employees for asking for a fitting room before being talked down to. I found some jeans I liked but I just can’t support spending $70-100 dollars on multiple jeans when I was treated so poorly.Would recommend management talk to employees about attitudes during the day. Not cool.
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April 2021 by Anna Saholt
I had a great experience here! Very friendly staff!
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December 2020 by Annika Dykstra
first of all the sales are very misleading. We were told that the jeans we were buying were on sale for 30$ per pair. However when we went to checkout, we were informed that instead of getting the sale, we were having to pay the full price of 134.99$. Another thing is the employees are very rude. When we said we were putting the jeans away, the employee said and i quote,” Oh, so you’re not going to get any of them?” in a VERY condescending tone. I am very disappointed in american eagle and the employees that they hire because i have been here multiple times and have had similar problems.
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September 2020 by Carol Pittelkow
Staff was so helpful finding the right fit/size for my grandson. Had some good deals. Bought a lot of clothes for back to school.Could try on the clothes too. Will definitely go there again for my grandson's clothes.
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January 2020 by David John
HIGHLY DISRECOMEND!DO NOT BUY FROM THIS LOCATION!!The customer service was terrible and the employees were extremely rude!Never again will I return to this store.
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January 2020 by Emma S
Horrible customer service from Ellen and Hailey. Not coming back here.