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February 2024 by Tiffany Corrigan
Nick at the Eden Prairie store was AMAZING. He was so knowledgeable, so friendly, and such a great salesperson to work with. I could not say enough kind things about this extraordinary experience.
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January 2024 by Rebecca Delaney
The gentleman that we spoke to at least was nicer than the guy but they didn't have any prepaid phones in stock and they weren't much help either but they were okay
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January 2024 by William G.
This is a corporate store! The staff was really friendly and helpful. They went above and beyond to help me with my issue. They corrected the mistakes made by the customer support line. I will continue to come here for my needs in the future
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August 2023 by Jennifer B.
I had a problem with my voicemailNot working on my Apple phone. So several weeks ago I stopped in to see if they could help me. It wound up not being an easy fix. I could not have done it on my own. I was completely impressed with the professionalism and persistence of the employee, Kassy, to resolve the problem. I would have given up long before she did! She assured me she could fix it and then proceeded to work on my phone for probably 25/30 min until she got it working! I was so happy and it was such a good experience. Highly recommend Kassy to solve any issues you might have, she is awesome and she will work until she fixes any problem. Thank you!
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August 2023 by Deb Ruen
Had to visit this location (Eden Prairie) approximately a year ago and had an very unpleasant experience with the employee. Today I had technical problems with my phone and didn't want to go back to this store due to my previous visit, but thought hey, there had to be different people working there now. I entered the store and there were only 3 people in the store, all employees. I made a comment that wow, I don't have to wait, this hasn't happened for me before and the female employee with heavy eyeliner and an attitude said well, you must not have been here for a while. I explained some of the issues I was having and to make a long story short, she was very rude, condescending, and had a dismissive attitude. I will drive to a different AT&T location outside of Eden Prairie for future visits. I left with my problem NOT solved. Note: If you know next-to nothing about cell phones and how they work, do NOT visit this store.
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August 2023 by Roberto Fonts
Working with Cody the store manager was easy given the condition my devise at the moment. Yes, I am willing to recommend the Eden Prairie store to others, particularly to the DialogOne's Professional Interpreter Network. Saludos!
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August 2023 by Anne Draghine
Cody and Crew positively ROCKS! He was able to help me with the problem created with a kiosk. Go see these guys if you are looking to use AT&T or have an issue with your service.
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July 2023 by Mariana Washington
So see Ryan he was simply amazing and faster then expected
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July 2023 by Adam McMahon
The service was great. He was able to help me with everything I needed. Just thought the prices were high. Good thing they break it down into 36 months.
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July 2023 by ian lakin
Annie was very helpful and knowledgeable, quickly got my girlfriend's phone transferred onto my plan from Verizon.
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June 2023 by Christina Gamer
Friendly, knowledgeable, and quick availability of workers--I've never had an issue with wait times there.
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April 2023 by Whitney Bingham
Kassy was great she helped my dad pick the right phone for his upgrade while making sure we new about any deals we could take advantage of! The EP is always so helpful!!!
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April 2023 by Nicole
Amanda, the store manager, was so helpful. She answered all my questions. Her knowledge will definitely have me coming back.
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April 2023 by Julie Cole
They were able to fix issues that other stores couldn't. Friendly, patient & persistent. Thanks !!!
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March 2023 by Christina Steinmetz
Kassy helped us updated our plan. She gives great customer service and was an expert on the information we needed. We had a great experience both times we have visited the store.