-
January 2024 by Judy Castriotta
I came as a new patient with a sick kitten that I ended up putting down. They were able to fit me in quickly, knowledgeable, kind, and respectful through the process. I will be taking my other pets there.
-
October 2023 by Warren Sampson
I was looking for a particular cat food and was under stress with a sick cat. They were extremely patient with me and helped me find it. I would recommend them!
-
August 2023 by jeanne ardinger
Kind and professional staff. Multiple locations so in a emergency they do their best to get you in anywhere they can. App to see tests results and what needs scheduling. Many plans for year round care at reasonable costs. Animals at Eden prairie location were relaxed , one dog actually wanted to go back in for more belly rubs by staff and pet parents in waiting area
-
August 2023 by The Warp Apollo
Have pet health insurance through them. Always easy to work with, nice staff, etc.
-
August 2023 by Janet Malkiewicz
Fantastic experience at Banfield today when we brought our cat in for her comprehensive exam! The Frontline receptionist (sorry that I did not catch your name!) was welcoming and directed us to a room immediately. Gwen, the vet tech, was great to work with and had such a great, infectious smile! Dr. Stack was knowledgeable, thorough and we appreciated the time she took with us. Great job Banfield, you made Diva’s trip to the vet as stress free as possible and you made our day!
-
August 2023 by Nancy Vest
I had a great experience taking my dog in for a check-up. I believe the Wellness Plan is comprehensive and helps keep her healthy.
-
June 2023 by Cigar Gal
Just amazing pet vets/doc’s,A+ staff, amazing helpers, amazing cleaners, go-getters, overly nice people, and super duper friendly animal lovers just wanting to put a bandaid on you and your animal☺️???
-
April 2023 by Cheryl Duong
Absolutely wonderful staff that make the experience a very personal interaction. They encourage my wife and I to ask questions and offer some really good information. Our puppy and cat have been there and have both received great care.
-
February 2023 by Lindsey Kemp
This was our first visit. They were extremely nice from check in to check out. They explained everything to us and took good care of our Hank!
-
October 2022 by Tessa Cox
I moved and drive about 30/45 minutes to keep coming here. The care is excellent and the staff are compassionate about animal welfare.
-
October 2022 by Madeline H
Employees are nice and care about your pet. I never worry about bringing my dog here!
-
October 2022 by Tess Stage
We have a young kitten who needs the whole package: vaccines, neutering, etc. We called around to multiple area clinics to check pricing and any kitten package deals and found Banfield offers the best option for a new pet - we chose their kitten wellness package as the total cost (shots, neuter, office visits, exams) was a good $200-300 less than the clinics that charged per service. Just had our 1st visit and were totally amazed by the reception staff and Dr. Hogg. They took their time, listened and made our kitten feel so at ease! I hope all future experiences are this good but have no doubt.
-
August 2022 by Arachne's Corner
Thank you for taking such good care of my boy. It's been a few months since we've seen you but I still appreciate how well his care was explained to me. I'm glad we came to you.
-
July 2022 by Sheri Fairbairn
Staff have always been great with my pets and having a wellness plan to spread out costs is fantastic!
-
May 2022 by jordan taylor
Horrible experiences with this location. They did not call/email/fax/telegraph us to let us know our pets were do for their wellness plan check up. In their inability to schedule client appointments, our dogs' vaccinations lapsed. We only found out as when trying to schedule a doggy day care appointment, they informed us our pets' vaccinations had expired. When you try to get any accountability from the location or corporate you get pushed into a huge run a round. You are unable to verbally give a complaint to anyone. You are only provided with an email address. Run far away from Banfield and get your pet care from someone who will treat your pet as their own.