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November 2023 by _originalBunny_ :3
Brought my car here because I had a weird noise coming from my tire and not only did Calle Johnny diagnose and repair the problem, he did it exceptionally well, checking all of my fluids and my oil, making sure my tires and wipers were okay and doing it with a smile the entire time! My car was done way quicker than expected and after checking prices, he had charged me less than any of the competitors in the area.. will most definitely be bringing my car to Calle Johnny from here on out- his customer service exceeds anyone else's by far! Thank you!
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November 2023 by Mark Mafar
Nathen came to help me after the original driver couldn't. I guess I was a little late for the AAA job which is understandable. I'm glad Nathan came to help me he's super professional he got it out of the lot perfectly. he parked it in a tight spot on my street. Giv3 him some props. he's a great driver and a wonderful human. his customer service skills are through the roof so please let him know that he did a great job.Mark F-R
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October 2023 by Wods S
Was here to replace a few parts. After inspection, they mentioned all the parts were available and it would take less than an hour for the work. After waiting for more than an hour, I found out that the parts were not available at the location but someone was on the way to deliver from the other side of the town. They didn’t bother to update me though I was sitting right in front of them. I had to ask them. The next estimate was about 45-50 mins. After waiting for another hour and a half, I went to the front end desk to check why it was taking so long. The front desk person completely ignored me for 10 good minutes. Not that they were busy but I could see they were avoiding me. Finally, when I enquired again if they could tell me how long it would take, the person said by asking “How much time it will take to fix things will only delay it”. That was very rude of them. Not only they were disrespectful and not transparent about time but they dared to say things like that to a customer who was patiently waiting for 4+ to get things done which was supposed to be done in an hour. What a customer service!Service: Brakes
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October 2023 by Alejandra Barajas
Jeff, was super helpful and incredibly nice. It was easy to make an appointment for my oil change and the lounge was lovely to wait in. They were quick and efficient and didn’t try to pressure me into buying anything else. I would say this is one of my better oil change experiences.
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September 2023 by Minnesota Madman
Gary, Jane and their entire team always hit it out of the park. I have a high-mileage commercial car and they've helped me keep it on the road running in top condition for seven years. Service advisors, mechanics, retail employees - EVERYONE - is top notch at this location. No task is too tough for these guys to handle. Very reasonably priced, fair and honest people.
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September 2023 by Joseph Loughery
I had a nice conversation with a gentleman named Will.He was knowledgeable and friendly.Your organization is fortunate to have, someone like him, representing the brand.
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September 2023 by racheal Schroeder
Bobby & Steve’s did a great job! I have a potential issue with my SUV. They checked it and did an oil change without an appointment to make sure that my vehicle was ok to make a long distance weekend trip. The staff was very friendly and helpful and they have a few nice waiting areas to work or play games while you wait! (I’d see that as an even bigger bonus if I was stuck waiting with kids!) They will see me again when I need maintenance for my vehicle.
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September 2023 by Chinese Spy Balloon
Gary, Jane and their entire team always hit it out of the park. I have a high-mileage commercial car and they've helped me keep it on the road running in top condition for seven years. Service advisors, mechanics, retail employees - EVERYONE - is top notch at this location. No task is too tough for these guys to handle. Very reasonably priced, fair and honest people.
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September 2023 by Stacey Scherer
A good place to stop and get gas and a bite to eat. The coffee wasn't too bad either for gas station coffee. Prices on gas were comparable. I would have never went here but the holiday around the corner was closed for construction. I'm glad I gave them a try. I refuse to go to the one in Minneapolis because of the crime around there. So many stolen cars out of their parking lot.
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August 2023 by Richard Soberski
The service was excellent! Steve, my service representative was outstanding kind considerate, took care of my needs, and done it in a quick and efficient manner. Thank you for your great service. I will use you again often and recommend you to friends and family. Richard.Service: Tires
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July 2023 by Emily Kiefat
They were really helpful. They took the time to explain exactly what the issue was and why it happened. They put a lot of effort and time into my car so it would be fixed and safe to drive. I am extremely thankful.Services: General repairs & maintenance
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July 2023 by Kay Sharaf
Austin was great! I had a problem with my AC. He could have charged me more, but he was honest when diagnosed the car he pointed me out where to go get the piglets and then scheduled it to be fixed in matter of one day he was very responsive and professional.
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June 2023 by J
Great service very popular great location easy in and out. Convenience stores huge loaded with everything everythingeverything . they only get a four because the highest octane is only 91 and most other gas stations in the area have 92 or 93 plus the car wash did not dry my windshield. overall a good though .
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June 2023 by Whitewater Banner
Had a tire that was losing pressure, and wanted to have it fixed before returning to WI. Being a Sunday, I wasn’t hopeful anyone would be open. Got to the business at 9, they said they had two leakers ahead of me, but mine was fixed within an hour. Grateful for the Sunday service.Service: Tires
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June 2023 by Matt brettin
Bobby and Steve's in EP despite being a chain are honest, fair, and great mechanics. I bring all 5 cars here for oil changes, tires and routine repair.Gary and Dan at desk are really great and personal as well.