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November 2023 by Jeff Wuollet
My car had some deep gouges either from another car scraping the side or possibly vandalism. Caliber Collision worked closely with Liberty Mutual Insurance to get the repair approved. They also arranged for a rental car that was available when I dropped my car off. They updated me via text each day on their progress. My car was ready a day earlier than was estimated. They did a great job. My car looks new again. I highly recommend them to anyone who needs their car repaired.Services: Painting
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September 2023 by Nasro Hassan
Brad at Caliber in Eden Prairie was great, knowledgeable and pleasant to work with, kept me in loop on the repair period and my car was actually done a day earlier than expected! I appreciate YOU guys!Nasro H.
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August 2023 by Edsall Transport
They were able to get me in same day for a rear window replacement. The people here are super nice and professional!
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July 2023 by Mitchell Evans
No one likes going to get their car fixed. Caliber collision and there staff in Eden praire make it wayyyyy better !I have gone there twice and both times I have worked with Brad.I typically don’t write reviews but I felt like had to just because the customer service was that amazing !Brad walked me through everything step by step , and above all else he was super genuine . I could tell he wanted to help me and make this as easy as possible .In a time when customer service is practically dead the calliber collision team and Brad place integrity, helpfulness and kindness as core values in there business through their actions not just their words.They truly delivered a higher caliber of character and of service !Thank you again Brad and the caliber colllison team.
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June 2023 by Barb Loe
A big shout out to Caliber Collision at 9020 Aztec Drive in Eden Prairie. They aligned my new headlights for my trip back to Texas! Quick and friendly service! Thanks so much!!!??
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June 2023 by Nada Fadlalla
Great service and repairs exceeded my expectations! Was updated every step of the way! Thanks to Kimmy! She was really professional explained everything thoroughly☺️
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May 2023 by Patricia Cook
Completed repair but knocked out my back up camera/radio and my air conditioning. They fixed the camera and radio, but I refuse to go back in and argue about my air conditioner now. I will get it checked elsewhere.Services: Painting
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April 2023 by Monica Grapevine
I was very nervous having to get estimates on my vehicle at first. I am glad that I chose Caliber and this location (9020 Aztec Drive), because I got amazing service with my estimate. Your staff are very thorough and helpful.
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April 2023 by Tom Fugate
Fantastic service I received at Caliber Collision located at 9020 Aztec Dr, Eden Prairie. Friendly staff, they answered all of my questions, very professional. I’m confident this was the best place to bring my car for repair.
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February 2023 by Monica Wiant
From the moment I nervously drove in for an estimate on my badly damaged Prius to when I picked up my perfect-looking car 3 weeks later, everything was handled smoothly and professionally. A car accident is a stressful situation, but Brad and the Caliber team made it easy for me. They helped me secure a rental and started working on my car right away. Brad was an excellent communicator throughout the process - so friendly and helpful. The text messages and updates were reassuring. I hope I don’t need to come back (because nobody wants to get into an accident!) but I know where I’ll go if I do. I’m so glad my insurance company sent me here!Services: Painting
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December 2022 by Julio Silva
I had to take my vehicle to Caliber here in Eden Prairie and had some body work done, paint work and a headlamp replaced. The reason being that a geico insured driver did a hit and run on my vehicle. Thankfully the police were able to find him and have the rest play out. The customer service was excellent and the process seemed to be very easy. That’s why they are getting two stars instead of one.I got my car back this last Monday at night and today I happened to see that these guys put in the wrong headlamp. Instead of having the three module headlamp which is OEM they installed a four module headlamp. So now I have the inconvenience of having to go through a rental car company again and not having my car. My biggest issue is how do you and your team or third party team not do an inspection on the vehicle to make sure that everything looks correct? This really isn’t geicos fault but calibers and or their third party vendors. You got paid 3K to fix this by the insurance company and when I asked if everything was all good and OEM parts I was assured and guaranteed. This obviously was not the case. I can not say that I would recommend your car to be trusted by Caliber.Services: Painting
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December 2022 by David Hepfl
I would have given a 5 star but my Equinox ran horribly after I picked it up. Turbo line not secured I was told. ShrugServices: Painting
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November 2022 by Ella Hale
Thank you guys so much for everything you did for me & my brand new car! I was in an accident & Kimmy & staff were able to get me in in no time! They did a great job on my car, even finishing ahead of schedule. I am so grateful for you guys & would highly recommend!
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October 2022 by Brandon Stacken
Customer service was amazing, workmanship was great, pricing was very reasonable. They take care of everything! Excellent experience overall - easy 5 stars.Services: Painting
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August 2022 by Waleed Elbashier
After I had a front bumper accident, I took my car to them for a fix. When they called me on the promised time I was impressed by how it looked. Two days later, I noticed a big gab under the right headlight, wide enough to stick my pinky finger in. The number plate wasn't flatted, it's still bent, they told me it's not easy to get it done!!!!Also, they didn't fix the issue with the weird sound occurs when turning right/left over 25 mph.I'll come back to change this rating if they get all that taken care of.Service: Body & Trim
