Claire's is a store for ear piercing and fun fashion accessories like jewelry, hair accessories, and brands such as Hello Kitty. Reviews note that experiences with ear piercing can be very positive, with staff described as amazing, friendly, knowledgeable, and careful in explaining the process, making customers feel comfortable. This service has created happy, returning customers. However, experiences can be inconsistent. Some customers report issues with store hours, including a store opening two hours late, and significant difficulty reaching the store by phone, with many calls going unanswered.
After reading reviews about Claire's, I was a little apprehensive about making an appointment to re-pierce my ears. My experience was awesome. Maddie was amazing. She explained the process very carefully and did the piercing. I am so happy to be wearing earrings again. Thank you Maddie.
May 2024
We arrived at the store for our scheduled ear piercing but the store was closed. Store opened two hours late. Apparently the store manager didn't show up. I felt bad for the girl opening the store, she handled everything well and prioritized my daughter due to being late for her ear piercing.
April 2024
The lady (I keep forgetting her name) did a wonderful job piercing, and caused us to become monthly return customers which led to me buying more things while in the store. Great job, she deserves a raise!
