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February 2024 by Nick Jaworski
I recently had to rent a car through Enterprise for business and Alec was by far the best manager/worker I have ever had an encounter with in the car rental industry. Generally, I personally have rented through other companies solely from saving a couple dollars here or there, however, after this experience, I understand that you get better service with Enterprise and I will be renting through them from this point on. Alec was accommodating and very understanding. Thanks for your help Alec!
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February 2024 by Branden Stevensen
Customer service was great. The car was a bit too small for me but I made due. It has been 2 weeks now and I still have not received my $50 dollars deposit back. I called last Monday and they said give it a couple more days. I would love to get that back please.
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February 2024 by barb swenson
Due to an accident, I recently had to obtain a rental vehicle from Enterprise in Eden Prairie. Exceptional service, very friendly and helpful, in and out quickly both when picking up and dropping off. Shout out to CiCi and Brady who helped me. There were others too, however, I didn't catch their names. All very kind and helpful. Would definitely recommend and use again if needed. Thank you! Barb Stuedemann
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January 2024 by Mike Neill
Excellent service from start to finish
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January 2024 by M Ross
I've used this place multiple times. Always great customer service.
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January 2024 by Tyler Smithson
There was a gentleman that helped me on short notice late at night at the MSP airport location - unfortunately I don’t remember his name, but he was a manager and his customer service was exceptional. I had a flat on my rental from a couple days before and he replaced the car with an upgraded car free of any additional charges and got me into the car very quickly. He made the process very smooth and efficient and was very kind. Great experience 10/10
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January 2024 by Karen K
Alec W. Provided excellent customer service after addressing a problem with my first car. After explaining my concerns, he listened carefully, replaced the car and resolved the issue immediately and appropriately. Based on this service, I won’t hesitate to use Enterprise Car Rental, Eden Prairie, MN again. He had my back.
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December 2023 by Gina Adaya
Eden Prairie Enterprise is the best. Had a long term rental and they were very accommodating, helpful and service oriented. Zach was the best and always responded with punctuality and professionalism.
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November 2023 by Steve 66
Great experience picking up car for insurance purposes. Greeted by Zach, who completed transaction in a timely and professional manner. Recommend this location. ?
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November 2023 by Kevin Vazquez
Enterprise has showed to be a reliable company with good vehicles and reasonable fees. In-person customer service has also been very good and friendly. With so many options out there, small details make a huge difference.
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November 2023 by Pamela McGrann
This Enterprise has vehicles that are well cared for and generally quite new. Staff are very helpful! So much better than our experience with a different car rental company.
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November 2023 by Craig B
Always excellent customer service at the Eden Prairie location. Convenient drop off and pick up from Flying Cloud FBO. Cars are clean and reliable. Will continue to use the Eden Prairie Enterprise team.
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September 2023 by R H
I had some issues with the original car I was given and asked to swap it out. The staff at the Eden Prairie MN office were remarkable in how courteous and efficient they were. In my haste to get there, I forgot to fill the tank (about 2 gallons). I was about to pull out to get gas and the young man checking cars said not to worry about it. I spotted a nice new mini cooper and asked if it was available. I would gladly pay a little more, but that wasn't necessary as they waved the difference. Probably the most impressive thing is that the guy handling me never had to talk to the manager and was empowered to do what was needed to provide fantastic customer service. I have honestly never been to a rental car agency where all the employees were so uniformly pleasant and professional.
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September 2023 by Mitch Sellers
Great rental experience in Eden Prairie! Zach is a phenomenal branch manager, best I’ve ever worked with. His whole team is great too, everyone is always super helpful. The car preps are always super nice as well whenever they give me a ride to their external lot to pick up my car, they do a lot more then people realize and they should be recognized and celebrated, especially from top leadership at enterprise….All in all zach runs a great team!! But
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September 2023 by Pat Schuler
Great customer service. Though they needed to wash inside window fog. Plus always get car tab expiration.
