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December 2023 by Richard Hodne
The employee attitudes have been poor for a long time. Especially if you complain about the pumps not accepting your Cub Rewards card. I have always filled up and then gone inside to get my Cub Rewards credit and to pay, but now they are pre-pay or credit card only. Well, my truck takes 30 gallons and if the Cub Rewards card worked at the pumps (which they don’t) it was automatically stop at 20 gallons. That means that if I use a credit card, I would have to do two transactions to fill my tank. If I pre-pay I would need a crystal ball to tell me how many gallons my truck will take. I moved out of Minneapolis in part because I didn’t like being treated like a someone that was expected to steal gas. I refuse to do business in Eden Prairie with a business that treats me that way.
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August 2023 by Stephen Carlson
While the gas was 10 cents less than anywhere else, that doesn't make up for how bad the pump was. Way to slow and didn't stop when my tank was full like every other gas station I'd been too
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August 2023 by Mr Drew
I used to work overnight here. So my opinion might be subconsciously biost
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August 2023 by Drew H
I used to work overnight here. So my opinion might be subconsciously biost
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August 2023 by Tody Hymon
Hennepin Holiday store avoid !!!!. Charge more for things at the other Holiday stores
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June 2023 by David
Customer service horrible I have never seen customer services this disfunctional in my life the morning of 6/21/23 over charging people for items what a scam the customer service personal even had a look on her face that's untrustworthy not to mention looking like a deer in headlights when I told her she charged me the wrong price she couldn't do the math so she decided to give me back a dollar what a scam .....holiday you guys dropped the ball at this location should not be located in Eden prairie.
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June 2023 by Dani g German
I had a friendlier interaction with the gas pump screen than I did with the employee who got agressive when I asked a question. He then lazily rung up an item and glared at me after I paid, I had to motion to him to hand the item to me instead of leaving it on his side of the counter. Judging from the other reviews, I’m guessing customer service is not part of the employee training program here. Can’t wait to never return.
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June 2023 by Wildbill101
I had a friendlier interaction with the gas pump screen than I did with the employee who got agressive when I asked a question. He then lazily rung up an item and glared at me after I paid, I had to motion to him to hand the item to me instead of leaving it on his side of the counter. Judging from the other reviews, I’m guessing customer service is not part of the employee training program here. Can’t wait to never return.
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June 2023 by Apple
I had a friendlier interaction with the gas pump screen than I did with the employee who got agressive when I asked a question. He then lazily rung up an item and glared at me after I paid, I had to motion to him to hand the item to me instead of leaving it on his side of the counter. Judging from the other reviews, I’m guessing customer service is not part of the employee training program here. Can’t wait to never return.
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June 2023 by Tom Brusehaver
If you need anything from the back room, Nick is there to help you with his machete. I am sure he can cut through the Wiliest boxes back there.
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April 2023 by Milk Dromeda
Worst experience ever lol. The short guy with the weak chin needs to be sent home ?. Their gas pumps have a host of issues just like the guy with the short man syndrome ??
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November 2022 by ed collier
I went on 11-17 & had problems with a pump. I informed staff, a dark haired lady who was very rude. She said, "what you want me to do?" I said I'm just letting you know it's not working. She said, "well I can't fix it. " I said I was just letting you know. She said, "fine, now I know." I said, I'll just go somewhere else. She said, "fine go ahead." So I did. As I was leaving the pump was still flashing "remove card." My card was in my wallet. I used to fill gas there every morning. I won't go back.
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August 2022 by Shiva Rahmani-Mix
Needed to buy something quickly, a sweet, nice friendly guy helped me and was very polite, and had a big smile! Great customer serviceThank you for the awesome experience:)
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April 2022 by Saiprabhu B
It was a ritual for us to grab a coffee from here and fill the gas in the car whenever we set out for a road trip. Loved their Coffee!
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February 2022 by Sam Skaife
Went 20 minutes ago after shopping at target to get a lotto ticket and a drink. Condescended about how you could never buy a lotto ticket with a debit card, so I left with just my drink. Went to the next gas station on my ride home and did exactly what he said no one could ever do. You can be condescending, you can be wrong, but please don’t be both!