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March 2024 by Julia Livingston
Absolutely not. My husband and I had been going to H&R Block for years and after the 2022 filing year we will NEVER return and I will never recommend anyone to them. We had filed in April in office and then in September we still hadn’t received any refund from the state and then it dawned on me that we never received any confirmation that the state or the irs had accepted our filing. So I contacted the irs and they told me we had never filed for 2022…. Well yes we did, I have the whole packet that Massud gave us when we filed in office with him. So I contacted H&R Block and they tell me that we didn’t pay them and we still owe them money and that’s why they never filed our taxes for us… we filed in office and he took payment at the reception desk before we even left the office, so after providing my bank statement that proved we did in fact pay the district manager tells me that somehow our payment got attached to another persons account instead of ours. So it’s now October and all that’s offered to us is to file our taxes for no additional charge. We did get penalized for late filing when it wasn’t even our fault. Ridiculous and absolute garbage customer service
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March 2024 by Thian Piang
The tax preparer is rude and doesn’t know how to deal with the customer. I’ll not use him again next year.
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February 2024 by Falmata Dawano
Masud Mamun at the EP mall location does phenomenal job working carefully to get you the maximum benefit possible.
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February 2024 by R V
The first time I've used a tax preparation service. I needed my taxes prepared under threat by the IRS because I had outstanding taxes unfiled. Massud saved my property, and helped me file 4 years both state and Federal in less than 24 hours to Make the IRS deadline. Now, the IRS is off my back. Thank you, H.R. Block.
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April 2023 by Raja Hyd
I would give only 4 star for Masud. From filing tax standpoint, he is outstanding. But he did not give recommendations on what we can do to have lesser tax deduction. With fees HR Block is charging, We expect advice from him and HR Block on how we can better plan next year so that we have opportunities to reduce tax.
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March 2023 by Jamie Jensen
Great experience with Musam!
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May 2022 by John Nelson
Very good service and the price was right
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May 2022 by Donel Thompson
I walked away. It costs too much.
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April 2022 by Geri Bohlen
Masud is very knowledgeable and does a very good job
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April 2022 by LAwrence Gaylord
Great service same accountant year in year out.
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April 2021 by Jan Mosman
Our preparer is knowledgeable and also gives answers to questions we might not have thought to ask.
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April 2021 by Gokul Muralidharan
My tax consultant Masud always goes beyond the need, I came actually came in a wrong appointment time and rather than refusing, Masud accommodated and finished the service and ensure every detail is accounted. That is an A class service.
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April 2021 by Cindy Gohl
Like the person doing our taxes
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March 2021 by Andrea Johnson
Experience with the tax preparers we have had over the last few years have been very good. Locations of H&R offices have been very convenient for us.
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March 2021 by Ben Bradford
Massud is a great guy. 3 years in row! He's smart, explains options well, and is able to be friendly while doing it. He deserves a raise!
