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November 2023 by Jean Petersen
Ideal auto imports of Eden Prairie show horrible customer service. I couldn’t make the financial decision the day after putting money down of $500. down. They refused to refund me my money back. Please don’t trust ideal auto imports LLC.
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October 2023 by Teddy Odoi
I recently purchased an Audi Q7 from iDeal Autos for over $29,000, and my experience has been less than ideal. Firstly, the car wasn’t detailed properly upon purchase. Though I was initially told that they would fix and clear all sensors and address the brake issues before I took the car home, this commitment was reneged upon arrival. Instead, they insisted splitting the cost for brake repairs.While they did send new brakes upon request, they failed to include the crucial sensors that notify us when the brakes are worn out.Adding to the list of oversights, the back windshield wiper was missing, and the replacement they sent was incompatible and ended up scratching the rear windshield glass.Moreover, the car wasn’t given an oil change, and I’ve now come to realize the tires are old and require immediate replacement.There were so many sensor issues and their lack of transparency and the problems I encountered were too much and NOT IDEAL for a family. We didn’t need the extra work.Purchasing a vehicle is a significant investment, and customers should be treated with respect and honesty. Sadly, my experience with iDeal Autos felt lacking in both. I would urge potential buyers to proceed with caution when considering a purchase from this dealership.
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August 2023 by Jane Adade
This dealership is a great place to get your car. Danny and Max are both amazing. They are patient and will get you the best deal. They kept me informed and worked with me to get me the car I wanted and at a great interest rate for financing. Every other dealership gave me a double digit interest rate. Thank you Danny and Max. I love my Nissan
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August 2023 by Taj Willis
I’ve bought 2 Range Rovers from this dealership and it’s been a great experience. Both vehicles have been very well maintained and never gave me any problems. I will continue to buy from them and I suggest anyone to do the same. Max is a great owner and Danny is a great salesman!!
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July 2023 by Julie Duncan
Very friendly staff and easy process. I absolutely love my car and was an easy process. I would recommend to anybody.
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June 2023 by Ben Karl
I purchased an Audi here at Ideal Auto a couple of months ago and have had nothing but a good experience. John Gossett has been exceptionally helpful and interactive throughout my ownership of this car and all of my interactions with this company.
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May 2023 by Douglas Rose
I worked with Anton and Max. They were both great. I searched nationwide and so many of the dealers charged ridiculous add-on markups. IDeal did not. Which was wonderful. I recommend them, and they were easy to work with.
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April 2023 by Denny Hogenson
Went in over the weekend to buy a car, filled out the paper work, agreed on a trade in price and was told they would deliver it Monday and then the sales rep took a $300 hold Monday morning and sold the car out from under me. Not that these are bad guys - just pretty stupid and not someone I will ever work with again.
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March 2023 by Jon Hearst
great deal great car ..porsche cayenne s very attentive
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February 2023 by Maxwell N
Super smooth car buying experience. From the test drive to signing the papers done same day. Worked with max and john, very friendly and willing to answer any questions I had.
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February 2023 by josh frink
My fiance and I recently purchased a pre-owned Porsche Macan here and did a trade-in on my old vehicle. Pricing is competitive, customer service is fantastic. All of the employees we worked with were a joy to do business with. All of the minor issues I noticed on the Porsche during test drive were addressed to my satisfaction by the dealership. I would definitely recommend iDeal imports for your next luxury car purchase
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February 2023 by Stacy Young
These guys were great from beginning to end! They were very honest, professional and efficient. We love our new car! It’s just as described. We are very happy customers. We highly recommend them.
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January 2023 by Merrilee Gallo
We purchased a 2015 BMW from Ideal Auto to replace a stolen automobile. We went to them to look at a specific car that Ideal had listed. However, they had an array of other used BMWs and we picked a different one. They were helpful and easy to work with. And the car we purchased has been great with no surprises. I would go to them again when looking for a used auto.
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November 2022 by Rick ZZ
Great guys at iDeal Auto Imports.They could not have been more friendly and helpful. They went above and beyond to help me out and made sure I got the best deal!I noticed a small issue with the rear brakes and because I live 70 miles away, they just told me to take it to my mechanic and reimbursed me 100%. Best experience purchasing a vehicle. No pressure and totally stress free.I will definitely buy here again!
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October 2022 by Marque Eugene
I had the best car purchasing experience ever with iDeal Auto Imports. It was a hassle free, customer friendly and pure excellent service. Thank you, John, for your patience and friendliness. I highly recommend iDeal Auto Imports to anyone out there looking to buy an auto.