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February 2024 by Cortney Enriquez
Great clearance.
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February 2024 by Camille Thomas
Clean & organized. Knowledgeable & friendly staff.
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January 2024 by Mike “i got the dirt”
DO NOT ORDER SAM DAY FROM THIS STORE IT WILL JUST SIT THERE TILL SOMEONE TAKES IT FOR DELIVERY
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January 2024 by Kristin Wadding
So much holiday decor and crafts!!
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January 2024 by Badison Shae
We love Michael's! They always have coupons wish is nice, often makes it cheaper than target!
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December 2023 by Manuel Gallardo
Excellent place to eat prawns mainly. Excellent atention.
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December 2023 by Pat Addy
Good Picture Frames
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December 2023 by Amanda Becker
Just went to pick up stuff I had delivered to the store. I used the credits I earned from black Friday shopping.
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November 2023 by Briana Crusan
Michaels is the go to place for craft supplies. I'd give it 5 stars but it seems like it's not as full as it used to be. But all retail shops seem to be struggling a little bit. Show your love to keep stores like this open!
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November 2023 by Watcher Cognito
Fraud and lack of support. They processed 2 order and claimed the $3 order was picked up, not the $5.25 order which they now want full $25 payment for that was discounted due to rewards and discounts. They made a mistake and switched orders and now want full payment without discounts. they made me go through gift items and waste 30 minutes on the phone. They also seem to think that now I have to pay them back full price vs discounts. They can have their stuff back and I would never trust them with order ahead and they should be sued for time and incompetence. I'm done with micheals over their stupid mistake and loss of time. they can have it all back and I think they lost me for life over $5.25 they want me to pay $25 for and said my other order was canceled in person.
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November 2023 by jose martinez
Bought some products, later found out they were cheaper at Hobby Lobby , and not by a bit, but like 9 dollars per item, so we went to return them and the cashier said one of the items looked open and didn't want to return, all the items were still in the bag from 2 days prior..and all were sealed..why would we open one item?!?Bad experience, bad service, bad prices, just all around bad.
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October 2023 by Hallie Anderson
The employees were quit rude. One, who I think was a manager would not work with me and help me out. I came in to see if I could do an exchange or get a discount because I got a few boxes. The boxes had barcode stickers on it and when I went to take the stickers off they peeled the design off the box. I had no receipt, which is totally my fault. But just asking the employees a simple question they told me “No, you can’t.” with a scowl on their faces and they seemed very annoyed with me. It would have been nice to not hear any attitude coming from the employees because it makes me not want to go back again.I also went to go purchase another box because it wasn’t too expensive and I needed it. So i went back to the check out and was scanning it and a few other things I saw. When I was scanning it, one employee came up to me and thought I was stealing because I had the box I brought and the one I was trying to buy. She said “Can I see the boxes” and I gave them to her because I had nothing to hide. She took the box i brought in and put it next to the register she was running and told me that I can grab it when I leave. I understand that she thought I could be, but it was annoying that she TOOK MY box. The one that I came in with. Because she thought I was going to steal it.
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October 2023 by Nancy Hilk
Went to this store for the first time in months. I wasn't looking for anything in particular. I ended up buying a unfinished wood birdhouse and paints, brushes and small decor to finish it off. When I went to check out, I noticed that they had changed most of their registers to self checkout and they were all busy. There was only one original check out lane that was staffed by one person (perhaps a Manager?). I noticed other people having issues with the new self checkout registers. The staff member came to me and told me that there were self checkouts to use and it appeared that she didn't want to help me. I asked her if she would check me out at her lane. I was given an attitude as if I was bothering her. She checked me out with a scowl on her face, like I was putting her out. She bagged some of my things, but when I asked her if I could have a bag for the birdhouse that I purchased I again got a scowl. She was a very unpleasant person with a major attitude. I realize that a lot of stores use self checkout, but they still have lanes that are staffed. It appeared that she thought that we should all take care of ourselves so that she wouldn't have to do her job. Consumers are asked to do more and more for themselves, but do we save any money or are companies just pocketing more profits with not having to staff as many people and making their customers do more.Bottom line, I am now only going to Hobby Lobby. Michaels has lost me as a customer and I have been shopping there for many years.
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October 2023 by Debbie Jo Jensen
Today at about 2:00 pm I was trying to check out at the EP store. It wasn’t very busy but only one checkout had a store employee. The other registers were customer only check out. It was clear to me that not everyone has the skills to self checkout. Oh my goodness! It was so slow, I could have baked a cake while I waited. Not wanting to stick my nose in anyone’s business and upset them, I chose to leave the store without making my purchase.I recommend having an employee available to help customers learn the self checkout procedures. Do not assume that everyone has the skill to do it themselves. Thanks.
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September 2023 by Idk Lol
Shop at your own risk. There is an older lady with a short haircut that will follow you into the bathroom and stand there with crossed arms and a sneer. She’s gonna accuse you of bringing merchandise in with you. Not ask but insist that you did. Then when you prove her wrong she’ll shout at you as you walk away that she saw you do it. Also be prepared to be watched over as you PAY for the products you did not take into the bathroom and had no intention of stealing.
