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March 2024 by Ana M
We were here for a sports physical. Our NP (Mikkelsen) answered all our questions thoroughly and was so friendly. Overall great visit, and it’s so refreshing to see providers who genuinely care about their patients, especially in quick “in and out” clinics like these.
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March 2024 by Kenzie W.
PA on staff there refused to provide service that was scheduled (Yearly Physical) stating she was new and didn’t feel comfortable performing the service.
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January 2024 by S M
Worst healthcare place I have ever been to. The nurse was extremely rude to me for no reason at all. Told me “you need to hold still!” in an extremely rude tone during my blood test as I was holding perfectly still & the needle was already in my vein. ? she didn’t do all the testing she was supposed to, so I have to now go back a THIRD time!! And not to mention, when I got home I realized there was blood literally all over my arm. DO NOT GO HERE!! And CVS, please hire better staff!!! Why even work in healthcare if you are just going to be a jerk to patients??
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September 2023 by giulia sevaya
Very unprofessional, he did not even run any diagnostic tests to confirm or rule out my illnesses. I had Covid symptoms and he didn’t even care but just let me walk out because he “highly doubted” but I’m still having coughing issues, go to a real facility.
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August 2023 by Abbie Gustafson
The nurse here treated poorly. Horrible horrible service, she was just unhappy and did not care about any care of the patients. I heard her complaining about people and it just just awful awful. Wish i could give 1 star
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March 2023 by Molly C.
I was just refused from my appointment because I was late. I was late bc this clinic had been relocated and I went to the old address. When I called the minute clinic phone number I was assured as long as I arrived within 15 min I would be seen. I arrived at 11 minutes after my appt and checked in, leaving my debit card number to be charged for the visit.The health care provider came out and saw I had checked in, then went next door to the medical assistant/nurse who takes vitals. She came out at 15 after and told me I would not be seen.My appt would have taken 5 min (ear check) and they refused to take vitals or check, there were no patients in the waiting room and the next appt was in 10 minute, they declined to help me by seeing if there were other appointments available that afternoon, they offered no channel for leaving feedback. While apologetic they were inflexible and dismissive. I will not go to this location, and would be hesitant to use Minute Clinic again knowing they have no mechanisms to take care of complaints on site, and staff are not encouraged to deliver customer service to help clients.In a world where private urgent cares are the last option for quick and inexpensive care, take yourself down the road to Med Express. Staff are responsive, helpful, and were able to expedite my visit.
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August 2021 by Lance Burtts
I was a little put off by all the negative reviews but I'm glad I went here anyway. Both the nurse and nurse practitioner were absolutely amazing! Super kind, caring, and got me exactly what I needed to cure my ear infection! Great experience, thank you!!
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July 2021 by Jodie Anselmo
It was a horrible experience The nurse and the doctor treated us poorly,.They both chose not to call my granddaughter by her name and just said “you”was very disrespectful and rude spoke to my Granddaughter out of turn.I strongly suggest you choose somewhere else to visit for care.I will go out my way for care from now on.
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July 2021 by Positive P.
The boy Tom is the best person there. Do not proceed to get any services here if it isn't from Tom. I went here 3 times to get help and 2 of which led to absolutely no help and costing money. If you're the manger reading this I would promote Tom and let go of the two girls who did a worse job then my elementary school nurse. Thank you Tom I hope you know you made my day.
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April 2021 by Seamus Harvey
Minute clinic closes at 4:30 on Sundays so I showed up at 4 to get checked out for a painful ear infection. The lady working the clinic had her door open and appeared to be doing nothing of importance but refused to see me. She said that was “busy” and had “other things to do” at the time. It was very clear that she just didn’t want to do her job and wanted to coast until 4:30 when she could leave. Seemed super passionate about what she does with her lethargic and snarky tone. What a joke.
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April 2021 by Amy Zaccaglin
HORRIBLE CUSTOMER SERVICE MADE APPOINTMENT FOR MY DAUGHTER SHE REFUSES TO SEE HER SAYS GO TO URGENT CARE CALLED ANOTHER MINUTE CLINIC THEY WERE HAPPY TO SEE HER SUSAN WAS VERY RUDE
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November 2020 by Alessandra Montermini
Went in last Saturday for COVID test and STILL don't have my results!!
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March 2020 by Senthilkannan Selvaraju
Recommended Name: "Hours-Clinic". Kindly change the name from MinuteClinic to it.
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February 2020 by Megan R. Tschumper
Good experience. Knowledgeable professional health care provider. Listened and was great with my 4 year old. The online feature to get in virtual line was great. Saved us from waiting over an hour.
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November 2019 by G Johnston
Good experience here. Thorough exam for what I went in for.