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October 2023 by Terri Gram
I've been to many nail salons in my life. I have finally found my home! Julie and her staff are great. My dip nails last way longer than any other place I've gone to. They have any color you could want and all the nail techs are skilled at any design you could think of. Julie and her husband are great humans who help others in the community by selling home made Vietnamese food and then donating it to the needy. Love Mitchell nails, Eden Prairie's best kept secret!Services: Nail art
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September 2023 by Michelle Garcia
Very unprofessional! I went with my mom to go get her nails done.She only speak Spanish so I went with her to translate. She wanted a dark green. The lighting at their store was very dark. We showed the lady a picture. After she was done with her nails we stepped outside in daylight and she accidentally put a dark blue. No big deal. We went back in to nicely tell them they accidentally put the wrong color and if it was possible they could change it. They got mad at us and told us to come back tomorrow. I had to make my mom another appointment in the morning and she said she would pay to change the color. We were the first one there and we noticed they all were giving us dirty looks. They were all saying to my mom not knowing English that it was her fault and not theirs. That she should have known the color gets darker. They started helping walk in clients. And ignored us even when I made the appointment for my mom. And when I was trying to tell them this was all a big misunderstanding. They were speaking their language and made me and my mom feel uncomfortable. We felt very unwelcome. It broke my heart because they made my mom cry.
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September 2023 by 🦋𝑀𝒾𝒸𝒽
Very unprofessional! I went with my mom to go get her nails done.She only speak Spanish so I went with her to translate. She wanted a dark green. The lighting at their store was very dark. We showed the lady a picture. After she was done with her nails we stepped outside in daylight and she accidentally put a dark blue. No big deal. We went back in to nicely tell them they accidentally put the wrong color and if it was possible they could change it. They got mad at us and told us to come back tomorrow. I had to make my mom another appointment in the morning and she said she would pay to change the color. We were the first one there and we noticed they all were giving us dirty looks. They were all saying to my mom not knowing English that it was her fault and not theirs. That she should have known the color gets darker. They started helping walk in clients. And ignored us even when I made the appointment for my mom. And when I was trying to tell them this was all a big misunderstanding. They were speaking their language and made me and my mom feel uncomfortable. We felt very unwelcome. It broke my heart because they made my mom cry.
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February 2023 by alina lalta
Favorite nail place ever! All the ladies are so sweet and I always walk out with a perfect mani pedi. I’ve tried other places in Minnesota and in other states, and I will always stay loyal to Mitchell Nails & Spa!
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November 2022 by Malyn Marek
Yesterday, on the spur of the moment my two daughter and I went to this place for the first time. We didn’t have an appointment so we just walked in and they attended to us right away! The costumer service was so great and Julie was so skilled that I won’t hesitate to recommend this place to my friends and even to my boss as well to anyone else who is looking for a great place to pamper themselves. My daughters and I are very satisfied with our nails. Very happy customers. See photo for the proof! ?Service: Gel manicures
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November 2022 by Stacey Stelter
Wonderful locally owned nail salon. Julie has wonderful customer service and knows clients by name.Service: Gel manicures
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September 2022 by Diana Lawrence
I've been going to Julie's salon since they opened and to Julie at her previous location for 10 years or more. Always a good time and they do a wonderful job!Services: Nail designs
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August 2022 by Raedean F.
My Mom and I decided to try this place after reading the reviews. We were both excited for a little pamper session yet we should've known it wasn't going to go as we'd hope when one person said they had time for a mani/pedi and another said no but then worked to fit us in. Being "fit in" has always brought a poor experience and this was no different. We started with our pedicures. The same person did both mine and my mom's pedicure which meant one of us had to sit and wait but more importantly parts of pedicures were either skipped or cut short. The massage is the best part and it maybe lasted 90 seconds on each foot. The pedicures were a fancy polish change at best. :( When it came to our nails - although both our nails turned out ok it was a slow painful process. I'm particular when it comes to the shape and ensuring my cuticles get trimmed well because they grow fast. I attempted to say something to the person doing my nails about this and she informed me she knows how to do nails and cut cuticles. After that the only time I talked to her was to request to fix corners of 5 or so nails and to just cut a nail that was broken that she was trying to preserve. For my mom the tech filed her nails way shorter than she prefers and was slow with each step. Again I wanted to like this place as I could then have another place to go but unfortunately I have no plans to return. Positives: * The owner, Julie, tells you the steps coming up and who is going to be doing what. She also have excellent hearing! * They have a variety of colors and do anything from acrylic to dip nails. * They have lots of pedicures chairs making it great for groups of up to 10 (be sure to call ahe * Pricing comparable to other salons
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July 2022 by Mari Wiggert
Went today with my cousin and had a great experience. Welcoming kind staff who greeted customers by their first names and our nails looked great!?Services: Foot massages
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July 2022 by Sara Schraufnagel
Just okay. I got a dip manicure, she drilled so close it made both my thumb cuticles bleed. Never apologized. Asked if I was tipping in cash and I said with card- never said thank you or really responded to me saying thanks and bye. It was a really weird and cold experience. Also it’s quite dirty in there.
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July 2022 by Cindy Campbell
They are open until 8, but I came in at 7 and my nail tech didn't seem happy about that. She rushed through my pedicure, talked loudly to her coworkers, used the drill to "trim" my cuticles which I consider lazy work. My nails are uneven shape and the painting is just bad. The salon is dirty/sloppy and they don't use the plastic inserts in the tubs. This was my first and last visit.
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June 2022 by Brittany Avila Ruiz
Very relaxing place to get your nails done at! I had a lady start off my nails and I said coffin style twice to her but she clearly didn't know how to do the style. I ended up with the manger coming in and saving my nails from the bad job the other lady was doing and the manger was so nice about fixing the nails for me and giving me the shape I actually wanted which made me feel 1000% better cause I was hating what I was getting for the shape. The manger definitely changed my experience for the better!Services: Manicures
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May 2022 by Kaity Doxsie
I got a gel manicure and non-gel pedicure and I thought they did a great job! Both have lasted a week now with no chipping (which can’t be said for other salons I’ve been to).However, I felt like I got tricked into the deluxe pedicure. Instead of asking if I wanted the deluxe or basic pedicure, she handed me some boxes of scented foot soak and asked which one I wanted. I picked one not realizing it was only for the deluxe pedicure. She dumped it in the water and then told me the price would be $47. If I had known those products were for deluxe, I would have declined.Other than that I would recommend them as my nails look great.
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December 2021 by Eva D.
First time getting a gel fill at this salon. Been getting my nails done for many years, and my first visit here, was great. Thank you!
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September 2021 by Carolyn Packard
Excellent, as always. Great service and so helpful and thorough selecting the same color for my fingers in gel as my toes in traditional polish.
