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November 2023 by Emily Eddy
TGK automotive is great. They’re always fast, thorough, friendly and communication is great. It only enhances the experience that a couple friendly dogs are always at the shop to greet you. We love TGK!!Services: Battery
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November 2023 by Nandan Dhar
I have been taking my cars to TGK. This month I went in to setup an appointment related to a noise in my car with my steering. After setting my appointment I was driving my car out of the lot when my cars lower ball joint broke. Erik was driving out and heard the noise. He stopped by to have a look and immediately escorted me to office to let David know about the issue and also offered me to drop home. I am thankful to Erik and David to have them quickly have someone look at my car next day. I got my car back the second day. Thank you all.Services: Steering & suspension repair
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November 2023 by Amanda Lundy
Eric and team at the Eden Prairie location were friendly, professional, and beyond helpful when I came in for help with a flat tire. Helped me get set up with new tires before the winter and even loaned me a car to use while they worked on my vehicle. Outstanding service! So happy to have found a trustworthy place close to home for all my automotive care needs.Services: Tires
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November 2023 by Raghunath Ramadasan (Raghu)
Really happy to have them in the neighborhood. Friendly professional staff… Erik and David …and reasonable pricing with transparent recommendations with no “pressure” … will keep coming back. And for dog lovers, I recommend you ditch the drop back and spend time in there. Couple of really lovely pooches to give you company!Services: General repairs & maintenance
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November 2023 by cindy klossner
Friendly professional staff, great customer service and transparent pricing recommendations with no upselling or high pressure sales. Will definitely keep coming back.Love that it's a dog friendly shop! Great service, wonderful attention to detail, expert diagnostics. This TGK location is the best!Services: General repairs & maintenance
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October 2023 by Michele Fritze
I’ve been getting multiple cars serviced here for four years and always had good customer service. They know who I am and advise service by level of critical need. I appreciate that the have had the same staff all four years, so I see the same faces when I’m there. I’ve needed service at the last minute due to critical vehicle issues they make it work. They are a busy shop so plan ahead for basics like oil changes. They do have loaners for larger services, which is important to me. Overall, we’ll continue to service our vehicles at TGK Eden Prairie.
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October 2023 by Shan Petrikov
The TGK team has always been my top pick for auto repair and maintenance! They have time and time again meticulously cared for each of my family vehicles and will continue getting my business. Their staff are top notch, their work is quality, and their prices are very reasonable. I recommend TGK Automotive to all my family and friends, and tell them that Erik and the team there will make sure it’s done right every time!Services: Transmission
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October 2023 by Karen Hunnicutt Meyer
The team at TGK Automotive in Eden Prairie is the best! They truly treat you like family! I have trusted them with my vehicles for years. My recent visit assured me that I can leave on a 4000 mile road trip next week with no worries! Thanks Paul and crew for the great service!Services: Auto battery replacement
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October 2023 by ASAVARI MANVIKAR
I had low engine oil a few days ago. I called TGK and got an appointment immediately on the same day. Not only that, but Dave explained the mechanism and why the engine oil goes down quicker than expected, told me to keep an eye on the performance, and did not charge for oil top-up, being a regular customer. TGK is a friendly and reliable place for car maintenance.--
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October 2023 by Roy Ferber
Tremendous service. I‘ve been going there for over 30 years. Paul, Lou and now TGK always shine. They are honest and have fair pricing. They are busier but that’s expected.They get you in asap. I have recommended them many times over the years and always get glowing reports.Service: Oil change
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September 2023 by Mitch Zweber
Been going to TGK for a few years since I moved close to a location. Needed a local shop to go to. Probably went there for the last time. Haven't had the best experiences. I know they changed ownership not long ago. Staff is primarily the same at location I go to. Scheduled an oil change, took over 90 minutes even though I was early. Car sat in the lot for 30 minutes before it went in. No communication on it there. I was late for my next appointment. Not good. In the past have overheard a few conversations amongst workers, including the store manager, in the lobby area that just rubbed me the wrong way. Lost my trust in the place. Lobby smells like dogs and the furniture has hair on it. I love dogs, but don't need to wear them home with me. I've taken 3 vehicles there for routine servicing and every time it feels like I get a vehicle rap sheet of "recommended repairs" which many times I don't feel need to be done. I fix safety issues, necessities, etc. I once got in a "conversation" over fixing my AC in a vehicle and the service rep gave me a hard time about it once I said I will fix it if it breaks. And he insisted it was dirty and it would suck if it went out when it was hot out and my family was in the car. Just not necessary. Felt like a classic money grab. AC still is fine and it's been at least 18 months since that. Overall, time to find something that is a better fit.Service: Oil change
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August 2023 by Andrew Miller
Highly recommend! I brought my high-mileage vehicle in with some concerns, and they were extremely helpful and transparent. They let me know what I needed to get fixed now to keep it running safely, and what I should keep an eye on for future maintenance. My service advisor, Paul, communicated with me very well, and my car is back on the road driving better than it has in quite awhile. Thank you for your great service!
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August 2023 by Marco Peterson
The TGK automotive business is honest and cares for customers and their vehicles. I appreciate the men respectfully communicating and interacting with me via email to make appointments and discussion about my car problems because I’m Deaf.I’m satisfied with their reasonable price for me to pay for the repair and oil change. This TGK Automotive business is better than Jeff Belzer’s Chevrolet because too expensive and dishonest.
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July 2023 by Tracey B
I've been here for oil changes and other misc work on my previous car and always been pleased with the work and the communication throughout the process.The other day I had a tire reading low and I didn't want to wake up with a flat tire. They were gracious enough to let me stop in on my way home from work, 20 min before closing. A service tech took a look and reassured me that all was well ... And at no charge (I did offer).
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June 2023 by Michael Doyle
I own a 2014 Audi A6 diesel. I had an engine light on. They were able to determine the cause of my problem in a timely manner and complete the work as promised. Also had some maintenance work completed at the same time along with new tires. Pricing was reasonable and communication was very good. Very satisfied.
