August 2025
“The laws don’t matter…” direct quote from an optum representative. Owen Muir, M.D. just posted a video on TikTok of your conversation in a peer to peer. You should be absolutely ashamed of yourselves. I’d like to say your parents raised you better than this but I do not know them.
July 2025
Customer service is extremely poor. If you speak to three different people you’ll get three different quotes none of which match the amount on your account page. A simple request/question often not understood. And you can’t be sure what you’re told is correct.
February 2025
Poor customer service, they just ignore your requests and don’t answer emails.
