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December 2023 by Diane Osmek
We had the Orkin Rodent Shield installed and they did a great job it blends in with the siding and I feel more protected from rodents as I am very afraid of them money well spent! Strongly recommend this
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December 2023 by Linda Goneau
Was out to inspect property ontime, answered all my questions and concerns. tech was friendly as well as knowledgeable. highly recommend Orkin
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December 2023 by Al Henslin
Mike is always on time and very professional. So far Orkin has been a very good experience.
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December 2023 by David Steffen
We first started with Orkin several years ago when we were having some mice in the house. The technician who came out was very thorough, he capped gaps in the corners of the siding, found and obstructed other potential entry points and was all around really great.Unfortunately after that guy our experience with Orkin has not come anywhere near that caliber. They auto-schedule appointments without asking us what day works, which is especially a problem since we started working from home. They don't call before they come. When asked to perform an examination for entry points, most of the technicians now just take a casual walk around the exterior and say "you have trees, must be the trees" regardless of how close the trees are to the actual house. They bring no skill, no time, and no analysis to the inspection. Half the time when they come, they won't even place more traps when asked to.On a recent trip, the technician wouldn't look in the attic, saying that Orkin was now requiring a $50 fee for any time a technician gets on a ladder, despite already paying for each appointment.On the final visit I asked the technician if we owed anything, since I was planning on canceling. He said no. But when I called to cancel immediately after, there was a charge on the account somehow, which they have insisted that I need to pay despite the tech at the appointment telling me that I didn't owe anything, and despite the final appointment being useless.What does Orkin do to deserve the fee? No idea. Way overpriced, literally does nothing when asked and tries to charge extra for the basics. I do not recommend.
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December 2023 by Allan Malkis
The Orkin representative arrived promptly, was very infomrative and found and treated the source of our ant problem. The rep was courteous and firendly. We'll see if the treatment works.
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December 2023 by Kristen Vrchota
Matt does a great job treating the house and yard. He remembers details from past visits, is knowledgeable and educational while friendly and personable.Great technician!
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November 2023 by Aaron Restrepo
Chris the phone rep was amazing and helpful! He was able to get me an expert onsite within hours. Andy, the expert was informative, meticulous and thorough. I am very grateful for Orkin!
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November 2023 by marty zielke
Excellent customer service. The technician arrived on time and was very thorough inspecting the house for pests and spraying the pesticide. Thank you very much for helping me keep the house bug free.Services: General pest inspection
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October 2023 by Kathryn H.
I'm not one to post a bad review but figured it was worth noting the experience I have had with Orkin. I've been debating on posting this.. but here it is. I found a few mice in my home last fall so I called Orkin to come assess where they were getting in. They sent someone out and he patched a few areas but said he was going to send out a wildlife person to check my attic and another area (as he was not trained to do this). A few guys came out shortly after and said that the mice were likely getting in near my stairs and that they would send some out to seal it. Well... fast forward a few weeks and I had not heard anything. I reached out to the lady who was assisting me with the scheduling/information over email. Then I didn't hear back... so I emailed her again. Well.. we got a ton of snow then and I figured maybe she was on vacation and I would wait to hear or reach back out in the spring once the snow was gone. When I reached back out in the spring/summer they told me that I never heard back as she no longer worked at Orkin and that in order to get my steps sealed I would need to pay as I was outside of the window to get it done at no cost like they promised. I feel the job was never completed and it's upsetting they wouldn't come out and do what they originally said because a worker leaving and me not hearing back is not necessarily my issue.
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October 2023 by Mary Kaufman
Upon referral from friends, I signed up this morning and the first service call was this afternoon! The gal was professional, informative, upbeat and friendly! She addressed immediate concerns and advised of what was next (inspection). We are very impressed with Orkin’s service and pricing!Services: Rodent extermination
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September 2023 by kristina keillor
The person who initially took my call and Blessing, who came out to my house, both spent time to explain the process and answer my questions. Blessing even moved my refrigerator and stove back in place when she was done. They were both kind, friendly and professional. Hopefully we will be successful in eliminating my roach situation, but time will tell.Service: Cockroach extermination
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September 2023 by Leslie Brady
We hired Orkin to check for bed bugs. I was disappointed. The tech concluded after maybe only a minute that everything was fine and only stayed longer and looked at more things because I insisted. I don’t feel all that reassured. And we still had to pay $123 for the “service.”Service: General pest inspection
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September 2023 by Samantha Beck
So far our experience has be great! It was the first time for them to come out. (Seven more times through out the year) our tech was very friendly, informative, thorough and professional. So far we are very pleased with our service and glad for the peace of mind.Service: General pest inspection
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September 2023 by Anders Olson
My experience with Orkin was mixed but generally was positive.I had a dangerous issue with yellow jackets as they were accessing my living space from the outside. I called Orkin and they were able to get someone out the next morning. It would be $350. In the meantime, I tried to tape the hole closed that the yellow jackets were using to get into my home.When the service person arrived the next morning, he made me feel very dumb for having used tape and ultimately was rude. He got to work on the issue and finished within a few minutes. He said it should be all good in the next couple of days.A week goes by and I was still having issues with the yellow jackets inside and outside. I called Orkin again and they sent out another person the next day. This was still covered by the original $350.This service person was amazing. She just asked where the problem was and got to work. She sprayed everything down and even knocked some of the bees out of the air. She plugged up the hole and went on her way. The problem was solved in mere hours after that. I saw no signs of yellow jackets inside or out. It was incredible.Overall, it seems that like any company, Orkin is only as good as the service person they send out. The second person was amazing and took care of the issue in minutes. The first person had no idea what they were doing, made me feel dumb, and let the issue remain for another week. The phone customer service was great and kept me calm as they sent out the service people.I recommend Orkin. Just make sure they actually solved the issue before they leave.Service: Hornet & wasp extermination
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September 2023 by Michelle Smith
Was still having an issue getting rid of a pest at my townhome after few treatments from Orkin. After speaking with the Area Mgr. Ryan about my concerns, he came to my home personally on next treatment to personally inspect my home, explain treatment plan & repairs needed for best results and solid, consistent treatment plan going forward for total eradication & prevention. From my very first contact with Orkin to Ryan's personal service at my home, they have been a delight to work with! Professional, thorough and patient listeners to all my questions! I would highly recommend their services!