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October 2023 by Building Controller
terrible. Tried to rent liftgate they refused and the staff at home depot werent helpful either. this location should be shutdown penske
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December 2022 by justhetwofus
I should have read the reviews.
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December 2022 by ibiep ryvat
I should have read the reviews.
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October 2020 by Brian Reese
We have rented Penske vans here regularly for our business. Always an issue; whether it's the new employee who can't set up the rental, not having the right rentals when you arrive, rentals not clean, you name it. We dread coming here..
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June 2020 by Sara
Seeing as how they are located within the worst Home Depot location, it is not surprising that They dont even have 2 stars.
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September 2019 by Cullen Zimprich
I made a reservation for a truck on a thursday, and on Sunday, they informed me there was no truck available. Then they proceeded to not answer the phone after calling 10+ times. If you need a truck, save yourself and go somewhere else.
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August 2019 by jeff kruger
(Translated by Google) Call
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July 2019 by Patrick Whitton
Horrid experience is a total understatement, I have never had a worst customer service experience in my entire life, that's correct, my ENTIRE LIFE, and believe me, i have lived through many.
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June 2019 by Michelle K.
Never in my life, twice, have I been so upset with a company. I've used Penske through the Home Depot twice and BOTH times they stiffed me on a rental truck, despite my having a reservation far in advance AND a confirmation number. Do not trust that if you reserve a truck through Penske that it'll be available the day you reserved it for. You'll have movers and all your stuff ready, with no truck. Unbelievable. They make excuses. Never again.
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April 2018 by Paul Dockry
Horrid experience. Reserved a Penske truck for move day and Home Depot (HD) blames it on Penske for not having any available. It's HD's responsibility to ensure equipment is available for their customers if they want to be in the business of renting trucks. And what did they do to help, nothing.