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December 2023 by T Winz
Average service and prices. Disappointed that I had to replace my engine at 48,000 miles though.
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November 2023 by Dot Grub
Average service and prices. Disappointed that I had to replace my engine at 48,000 miles though.
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October 2023 by Yaro Russ
Had a solid experience with the service team. Went in for an oil change and tire rotation. Unfortunately they missed the leak in my tire that I let them know about and requested to get fixed. With that being said I had to come back and Jack made it easy to come back and fix the issue. Thank you.
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August 2023 by Mariah Kohls
Save yourself a headache and please do NOT get service work done here. Reached out due to a recall notification I got in the mail, and got an appointment scheduled. I had to take time out of my work schedule which is fine, but when I arrived they said they didn’t have the parts yet and couldn’t get any work done. Miscommunication between the person scheduling appointments and the service department. Said they would call me when the parts arrived. Weeks later, haven’t heard anything so followed up. Again, said they would check and see if the parts came in. Weeks passed again, still nothing. It’s a simple recall fix, and yet they haven’t even completed the work. I am not following up anymore and taking this business and my future service needs somewhere else that actually wants to help their customers.
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April 2023 by Karen Urness
Service advisor was so very helpful
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March 2023 by Technicians List LLC
Suburban Chevrolet Parts Department offers wholesale and retail price matrixing on ACDelco,GM and GM performance parts. Besides their dealership they also have an Eden Prairie warehouse with an intense inventory to meet your needs. They are a very good source for fenders,hoods,doors and more. We recommend body shops to utilize GM brand products here at Suburban Chev.
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January 2023 by Ken Kutz
Gret place to order parts.
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August 2022 by Rod Kreykes
Excellent experience! Service manager is knowledgeable and friendly. Repair was completed promptly.
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June 2022 by Mick Hultengren
great place and staff mechanics
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January 2022 by Dion “The Google Guru!” Johnson
I went to a couple of dealerships and this one was very helpful and knowledgeable of what I needed
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July 2021 by Kari Ann
Our van was in for service and was STOLEN off the lot. Service manager, general manager and owner of the dealership don’t seem to care. Quotes from them have been, “there really isn’t anything we can do about it” and “we put our heads together and can’t come up with anything to do to help you out”. I asked for a one week rental car and was told that was too expensive! Now I had to cancel our summer vacation due to their lack of concern.
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July 2021 by Ron Hubert
Service was great, first time on a new pickup. Dan was top notch.
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July 2021 by Charlotte Williams
After making an appointment they informed me when I got there they may not see me but 8 could wait and see. I waited for 45 min 50 min. I was I formed my car could not be seen today. What is the point of making an appointment online listing all your concerns. When your concerns cannot be met even after making an appointment
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July 2021 by Tony
The service team always treats you like a friend.
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June 2021 by Tom Walsh
They have good people working there.I was there to pick up a truck after it serviced.