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October 2020 by Earl Ferguson
If you don’t install sunroof you should change the name of the company and make it more visible on your site just a heads up
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June 2020 by Bill H
Summary - if you want more detail, read past the first paragraph. I enjoyed the no-pressure purchase process at PSI Cars, but was sold a $2,612 extended service agreement that has a unique exclusionary clause that makes the agreement virtually worthless. If you have already purchased an extended service agreement through PSI Cars, or plan on making a purchase of a service agreement, I recommend reading this entire review - BUYER BEWARE!!!! I purchased a 2015 Yukon Denali in October of 2017 with 34,805 miles on it. My trade in valuation and purchase price was fair and I appreciated the no-pressure sales environment. On Ben's recommendation I purchased the best extended service agreement that PSI offers for $2,612 that is supposedly "as good" as the bumper to bumper warranty (see attached picture). I left feeling good about my purchase and protected with future repairs. Fast forward to May of 2020 with 81k miles - I had my first major issue with the Yukon with the A/C not working. I bring the Yukon into my local GMC dealer and they quickly diagnose that the A/C condenser has a leak and needs to be replaced. The Dealer contacts the warranty company, Fortegra Smart Autocare, to get the claim approved. Over the course of 4 hours, 6 phone calls, and a tremendous amount of frustration, the claim is denied because of an exclusionary clause in the contract (see attached highlighted picture). Section F.G.3 of the contract excludes any repair that: "is a direct result of a mechanical or structural flaw that the manufacturer has acknowledged through any means, or that the manufacturer will repair at it's expense, including, but not limited to technical service bulletins". The A/C condenser on the current generation Yukon/Tahoe line of vehicles is prone to developing a leak, so GM issued a technical service bulletin to dealerships to help them quickly diagnose the issue and make the repair. Because there was a bulletin issued on this component, my claim was denied leaving me stuck with a $1,500 repair bill out of pocket. I was informed by the GMC dealer that the 2015-2020 Yukon/Tahoe line of vehicles have "hundreds of technical service bulletins covering every major component of the vehicle". Technical Service Bulletins are issued by all manufacturers to make the diagnosis of issues more efficient for their dealerships. This exclusion makes the extended service agreement virtually worthless and the GMC dealer informed me they have never seen this clause written into a service agreement before. I first contacted the Service Agreement Company to seek assistance. They were unwilling to do anything and stated "we recommend everyone read the full details of their contract before signing". It is a 15 page agreement and I trusted that Steve and Ben would only sell legitimate service agreements. In the end it is my responsibility to read what I am signing, so great lesson learned on my part. I contacted Ben via email explaining my issue and asked for help getting the claim resolved. After a few emails back and forth, Ben and Steve were unable to help with the claim and have left me stuck with a $1,500 repair bill. I hope PSI Cars does the right thing in the end...until then, be careful and read every detail of any service agreements you have purchased, or plan to purchase, at PSI Cars.... Read More
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October 2019 by Jake Hazen
Couldn't ask for better service! I had the glass of my sunroof in an older 07 all most fly off on the freeway. I was expecting to pay to have it fixed but The guys at the shop informed me to call in a warranty claim to the manufacturer. Within a couple hours they had my sunroof back to brand new and I didn't pay a penny.
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July 2019 by Jessica Thomas
They were terrific. My sunroof was leaking and they got me I'm quickly and were extremely fair with the price.
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April 2019 by E J P
Jason and his staff took our Cadillac CTS from 🔥 to 🔥🔥🔥!! Had remote start and backup camera installed. They were able to get everything done in just a few hours. Professional, efficient, and fair! I'm very happy with their business! I would highly recommend!✨
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April 2019 by Tenth Dimension
Responded to their Craigslist ad for used truck tires. Went there and no one seemed to know much about the exact tires in the ad but they were happy to show me sets of tires that were twice as expensive as the ones in the ad. I think they call that a bait and switch.
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September 2018 by Jim Herkenhoff
Had a recall on my 12 year old sunroof. Real great customer service. They replace the glass and a rusted rain gutter free charge and fast. Thanks Steve
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April 2017 by Matt Hanson
Went here for a remote start install on my f150. Jason was great about answering my questions and helping me pick the right system They did a great job of hiding the wiring even the hood switch was routed carefully and away from possibly interfering components. I will recommend this place to anyone looking for a remote start!
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April 2017 by Jennifer Leonard
Super nice on the phone and in person. One of my remotes quit working for my car starter. They quickly checked it and reprogrammed it and didn't even charge me a thing. They did the original installation 5 years ago!!
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April 2016 by James Blaschko
Love sunroofs. They do quality work and they're really easy to work with. I'd recommend their services to anyone.
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April 2016 by Dennis Walsh
Great job by Jason and the crew at Sunroofs Etc. today on a repair to the backup camera in my car. Vehicle was in and out of the shop in under an hour, and the new camera is working great.
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April 2016 by landen syke
Horrible horrible horrible might I add horrible quality. Bought the aftermarket leather through Toyota they went through sun roofs and I have had to had it replaced going on 3 times now in 2 years. Now it's peeling again and they refuse to warranty it saying I've reached my limit. Would never do business with his company or Carlson Toyota again. $1500 for leather seats and all you get is cheap crap and bad service
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December 2015 by T.J. P.
Fell in love with a Prius at Walser Toyota, but unfortunately it was missing a couple features I really wanted :-( Luckily, there's Sunroofs Etc! They installed a back-up camera, heated seats and a remote start, and they even surprised me by getting everything done in 1 day! My car is perfect now!!! Thank you Sunroofs Etc!!!!!!!!!
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August 2015 by J R.
They had a newer model than a few other places I called and a lower price. It's working great. They did mess a couple wires up but fixed it when i brought it back in quick. Stuff happens.
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April 2015 by Carl Haider
Great remote start installed. They did what they said they would do and have a great product. I have had them do several cars.
