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January 2024 by Kim Schaubschlager
Walked in the store after the holidays. Two sales people. No acknowledgement. I’m carrying around 3 or 4 items for several minutes. No one to answer a question or assist. I put the clothes down and walked out.
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March 2023 by Terrie Falkenstein
Beautiful clothing styles with friendly staff eager to help find the perfect outfit.
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November 2022 by Colleen M.
I was there on 11/11/2022 and Cathy was wonderful. I was trying to shop with my adult daughter with autism who was distracting me and Cathy did everything to make the shopping better. She was very kind and helpful and I bought a beautiful sweater. Thanks Cathy! This store is very clean, organized and I love their clothes.
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November 2022 by Colleen B.
I was there on 11/11/2022 and Cathy was wonderful. I was trying to shop with my adult daughter with autism who was distracting me and Cathy did everything to make the shopping better. She was very kind and helpful and I bought a beautiful sweater. Thanks Cathy! This store is very clean, organized and I love their clothes.
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December 2021 by Petals
Looking back on all my 3 visits there in two yrs or so, only one lady (on my last week visit) was helpful and kind. The rest don't even smile back let alone initiating a smile or greeting verbally. Too rude with returns and exchange from online purchases that didn't fit and even not customer friendly when purchasing from their store. Treats like they belong to a higher level than me/customer/another human being. I don't like going there but it's nearest to my newly moved home. I used to go more to the Rosedale and the St. Paul ones and they have been very nice most of the times.
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September 2021 by Janie M.
This is the most Unfriendly Talbot's store I have ever been in! While there shopping, I observed 2 women salespeople arguing with raised voices at an older woman customer who was in tears, she appeared to be alone. I felt so sorry for the poor lady I had to leave the store before I said something I regretted. I have to say this particular store seems very disorganized and does not have any direction or coordination.
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February 2020 by Melody music
Nice atmosphere good selection of clothes
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September 2019 by Kathy Wolpers
I was incredibly disappointed with my visit here on a Wednesday morning. I spent about a half hour in the store and made several trips in and out of the fitting room. I was not even acknowledged by the employees. They were behind the cashwrap and didn’t even look up at me. I’ll never return.
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July 2019 by Cynthia Gamblin
Expensive but some pieces are definitely worth it
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July 2019 by Obaidur Rehman
Nice store
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April 2019 by Robyn Riley
I wish the Eden Prairie store would carry plus sizes. The selection of other stuff seems sparse at this store.
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March 2019 by Katy Stilettos
Always enjoy talbots. Talbots is a brand I know and trust and have shopped from for years. They make high quality clothing and accessories that perfectly suit my style. They are easy to shop from both in store and online and always have a wide variety of styles to choose from. I personally love. Their professional style. I buy slot of skirt suits here
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January 2019 by Frank Stackowitz
Great Chair area
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December 2018 by LeeAnn Boemer
The worst customer service I have had in a long time. Wasn't greeted or thanked for my purchases by cashier. It took a long to checkout with three items and a gift card. PAINFUL for a company that is supposed to pride itself on customer service. Perhaps a people skills class for your employees on how to treat and keep your customers. I will definitely think twice about ever shopping in this store again.
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October 2018 by Jj thejam
Their "sale" items were $89.99 some items were over $150. I'm not sure who can actually afford to shop here. I wasn't greeted when I walked in and not even a smile.
