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October 2023 by Karen Hassman
Polite, professional, knowledgeable, and kind! These words come to mind as I think of our experience at Terry’s. At 3:30 on a Thursday, we were 20 miles from home and hearing strange noises, so had pulled off the highway and noticed some fluid under the front bumper, too. We needed reassurance or warning about continuing our trek. Terry assessed the situation and willingly cut off the cracked exterior piece of front fender that was flapping and rubbing against the wheel. Then he looked under the hood and discovered transmission fluid hose is slightly leaking but we had enough fluid still in the tank to safely get home. We were relieved and very thankful to find an honest mechanic at the last minute in our time of need!!!!!!
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October 2023 by Melissa Hassman
We had an issue with our car while driving in Eden Prairie and wanted to make sure it was safe to drive. We stumbled on Terry's and he looked over our car for free! He gave helpful advice, was very friendly and took great care of us.
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September 2023 by Katherine C.
Quick, honest, excellent work! We have taken both of our cars to Terry's for years. We love and trust his work!!!
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June 2023 by Andrew M.
BEWARE!! Brought my car in due to AC not working. When I dropped the car off, Terry explained that they would first take a look over everything, then call me to give me an estimate before they did any work. He said that way there's no charges before I authorize anything. When he quoted me $1400 to fix my AC I said I was going to wait on it for a little while before fixing it. He then said "welp, today is going to be $84.95 for the inspection" when I told him there was no way I was going to pay him almost $90 for confirming what I already knew to be broken, he said I had 14 days until the car would be towed. Not an honest man. Looking to nickel and dime anyone who walks in.
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June 2023 by Mike B.
My car was having transmission issues and I heard about Terry's through a family friend. They helped me out and fixed my car same day. Few days later my car was having the same issues. When I brought it back they tried charging me again saying that they needed to get another part. I refuse to pay for work twice when it's not done correctly in the first place. After going back and fourth for a while I ended up taking my car to a different shop. Heed my warning! Stay away!
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June 2023 by Thomas O.
Criminals. My car was having an oil leak. I brought it in to get an estimate for repair. I got a call about 35 minutes after leaving the shop they told me $1800. When I tried to explain that I didn't have that much at the moment and suggested bringing it in next week, they told me "fine but since we're not getting any work done today there's a fee for looking. They charged me $85 for no more than 30 minutes worth of labor. Brought my car to another garage right after, said my car had the same issue and quoted me $1050.
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April 2023 by Kevin Mcguire
I had a great experience with Terry. Fair pricing and really good communication. Highly recommend!
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August 2022 by Erryl Anderson
'Excellence' would be the only way to describe Terry's Automotive! Trustworthy, honest, fast, efficient are other compliments. Highly qualified and recommended. His many years of experience and integrity shows! After many years of searching for a place like this, we have found him! We are very satisfied customers!-E.Anderson
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July 2022 by Alicia Patterson
They offer free air refill for tires, even though we haven't used their services before and didn't buy our tires here. Got us in and out on our way in about five minutes.
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June 2022 by Nathan Schreier
Myself and my family have used Terry's automotive for years. Both Terry and Larry are honest hardworking mechanics who can literally fix anything you can throw at them. They are very professional, and have a strong work ethic to assure each customer leaves happy.I will continue to recommend Terry and Larry to other family members and my closest friends.Services: Oil change
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May 2022 by Stephanie McGovern
My husband and I have gone to Terry's Automotive for over 15 years. They have always given us prompt, excellent service at a very good price. We are grateful to have them in the neighborhood, but would even drive across town to have them work on our cars. They are that good.Services: Battery
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February 2022 by Warren J.
Terry and Larry have both demonstrated a complete lack of regard for the welfare of their customers. During the height of the pandemic I showed up to pay my bill and get my car. I was, of course, wearing a mask. Terry, however, was not. Which is shocking enough. But then he made a joke. Something along the lines of "You going trick-or-treating?" Today my girlfriend showed up to pay her bill and get her car. In spite of a notice on the door imploring customers to mask up, neither Terry nor Larry were wearing a mask. There are plenty of independent auto mechanics in the area. Take your business elsewhere.
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September 2021 by Angie Spinella
I brought my car in to get fixed. Terry looked at everything and was able to get the parts and get it fixed all in the same day. The biggest problem was a tie rod end, and it cost me less then most places would want. I have a very busy schedule and was able to drop the car at night and put my keys in a drop box. Getting it back was just as easy. I'm soooo glad I brought it there and not somewhere else. Thank you TerryServices: Brake service & repair
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March 2021 by Anne Moe
Highly recommend. Great service, professional and friendly service. Trusted.
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February 2021 by Captain Dave Spoor
Best place around to get your car fixed.
