“Good work from Reggie on my original tire purchase and first tire rotation the other day! I had been to three competitors for tires and pricing. Reggie stood out! Good pricing and extensive knowledge of tires for my Silverado truck!! Very pleased!!”
“Absolutely awesome shop. John and his team are true doctors of their craft. Everything is explained upfront with costs and expected outcomes. I really appreciate you guys. Thanks so much!”
7:30AM - 5PM
595 Prairie Center Dr, Eden Prairie
Tire Dealers
“Great transmission service. In and out in 3 hours. Thank you EP Youngstedts.
Thank you for your great service response twice now, in 2 weeks. Highly recommend this team.
10.29.2024 update. Needed a TPMS replacement on my vehicle. I was able to immediately bring the vehicle in for repair/replacement. Thank you again, Youngstedts Eden Prairie.”
“Long review, but worth the read if you’re trying to decide where to go!
If I could give more stars I honestly would! I had an emergency tire repair needing to be done and I dreaded having to take it in somewhere to get it repaired, as I do unfortunately have a bias about the auto repair industry and how gender roles can affect the outcome for lots of people.
I called multiple tire shops around me and that bias was almost immediately brought to fruition. I was met with stark tones from the male service reps. I was talked down to and rushed and not given clear or direct answers when I had specific questions… I was about ready to try and be a YouTube mechanic and figure it out myself (I know how to change a tire. but my rim was bent and I didn’t know how to handle that).
Anyways, before I decided to throw in the towel, I made one final call and that was to Bobby & Steve’s.
I spoke with three different gentlemen that worked there and they ALL understood proper customer service. It was a breathe of fresh air and I actually felt comfortable and confident in bringing my vehicle to them.
Ryan specifically knocked it out of the park. He even went the extra mile and added my tires to a pickup order he was already planning to make within the next half hour of me calling, so I could get my tire replaced same day! I could tell he genuinely wanted to help me, the person, not just fulfill a sale or a quota or whatever.
I felt even more relaxed when I finally arrived to the auto shop and was face to face with everyone in person. Just an overall great environment and great employees and that is a big deal, especially in today’s social climate where customer service is kind of dead regardless of gender or other bias. I just really appreciate this place and I will definitely be back again!”
“They were able to take us right away on a holiday weekend which we were grateful for as we had to travel that day within hours . Freddy was accommodating. We were done within 2 hrs. We went in for a nail in the tire which was removed and patch. They also did a review of different things they checked on the vehicle which was nice. They sent a complete description of findings. I would recommend. Reason for the 4 star and this isn’t necessarily their fault but we drove 3 1/2 hrs and next day tire pressure light went on and we needed to fill air in tire - so while they removed a nail and plugged it - something more is going on. We will return to another Firestone where the car is located and have them relook at it. Is it possible we hit another nail - sure- but we do think something else is going on like the sensor or value stem which they say they look at.”
“I ordered tires on the Costco website, they arrived earlier than anticipated. I was able to get in ahead of my appointment as a walk in. It helped that I was the first one in when they opened. Had my tires installed in 2 hours. The tech, Mike, also called me with a couple of questions since I selected (on purpose) a Passenger rated tire when the Original Equipment called out is a Light Truck grade tire. They were spot on and took care of me.”
“Me and my spouse trust this shop more than any other. They are consistently kind, knowledgeable, and transparent about pricing. Also we love their dog that always hangs out in the shop?”