Bank of America, with a Drive-thru ATM, is a large financial institution offering a variety of services in a convenient setting. The bank has implemented enhanced cleaning procedures to ensure safety and follows CDC guidelines, which may result in modified hours. Customers appreciate the friendly and professional staff, who are dedicated to resolving issues and providing assistance. One reviewer highlighted the patience of a representative who helped navigate difficulties with the banking app when transitioning from an old phone to a new one. While some users noted that the branch is understaffed, they still found the service fairly good compared to local competitors. The bank provides notable advantages over smaller institutions, such as better financial backing and availability of services like notarization. However, experiences can vary; one customer mentioned a rushed interaction with a notary, indicating areas for improvement in customer service. Despite some challenges, many customers express loyalty to Bank of America, citing positive experiences and support, particularly during difficult times. Overall, the bank aims to offer a reliable banking experience with a focus on customer support, while maintaining necessary health precautions.
Had a good experience here with Dan. Even though I was closing my account he was courteous.
July 2025
Not even where I bank, but had a check to cash from a partner…the two tellers on duty were so personable, we had the most amazing conversation! Will be back again with next check. Thank you!
May 2025
The two managers at this branch - Cardi and Dan - are great people care about their customers and will go out of the way to help them. Highly recommend this branch.
