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May 2025 by Matt Mintz
Great prices on great products. I was not expecting this level of discounts in a premium mall!
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February 2025 by Wendy Weiner
Stacie was helpful, fun, and turned us into loyal customers.
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January 2025 by Chris Phillippe
If zero stars were an option, I would likely select that option. Similar to the review on here from Proverbs, I had a similar experience. I am a Cole Haan fan and have been for many years; however, if I was treated in the same way I was treated in this store yesterday, I would never purchase Cole Haan again based on my experience. Thankfully, I have other options to find my favorite shoe, but based on the customer service level I experienced yesterday (or lack thereof), I have no intention of visiting this location EVER again.
To those working the store, if you don't wish to acknowledge your customers, perhaps you should consider another occupation. Your level of service directly correlates to your customer's willingness to buy your product. Worst customer experience I have had in a VERY long time.
Again, similar sentiment to Proverbs. Cole Haan, you can do better.
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October 2024 by Amanda Tainter
Amazing shoes, love the different shoes year after year.
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August 2024 by Jeff Tinker
Great layout, very clean, and attentive staff
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October 2023 by Armon
#AccordingToArmonMy wife & I are HUGE Cole Haan customers/fans and today as we entered this store location, both of the 2 staff members glanced at us, but more specifically, Stacie failed to greet OR welcome us as we walked around the store.Customer service is a key variable to most, if not all retail businesses and if a business lacks good customer service, no matter how good their product may be, customers will pay more and will go buy from a competitor; simply because of how they are treated.Unacceptable Cole Haan. Please do better.
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July 2023 by Manny M
Stacie was great to work with. She patiently helped me find exactly what I was looking for. Excellent customer service.
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May 2023 by Bridget Rodine
Great service!
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November 2022 by Jake M.
I was in here today and Richard was very helpful! Helped me and some family members pick out the shoes we wanted. They had a great selection of shoes and the customer service was top notch!
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September 2021 by John O'Sullivan
Great shoes!
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September 2019 by CPR 2
Great selection, Kevin was an amazing help, actually kept me from over buying. I'll be back.
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July 2019 by Kin Y.
Staff is friendly, they greeted me right away. I like that they didn't harass me and ask if a million times if I needed help. They let me shop and helped me when I asked for help. This is the kind of store I like going into.
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June 2019 by Corey Affield
James was friendly and very helpful
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May 2019 by Shad Owen
Love the shoes!
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March 2019 by Charles P. Rutherford II
Great selection, Kevin was an amazing help, actually kept me from over buying. I'll be back.
