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November 2023 by Kelly Yun
Rude customer service
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July 2023 by Kelly Koukal
Great selection
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June 2023 by Jeremy Frank
They are terrible at returns, after months of calling, the customer service department finally send me a (short) gift card. In store they assured me I could get a full refund if necessary.
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April 2023 by Billy Sommers
Derya the manager has always been very helpful when we have shopped at the Edina store. Thank You!
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March 2022 by Chris Schieber
The customer service was excellent, thank you Sam. I have shopped in store in Edina, MN and also shopped online. I have purchased at least 10 different types of clothing and other items which all had the same top notch quality. Sam was able to assist me in finding a duffle bag which he had in store and offered to ship it for free. I was very impressed with the customer first approach and the quick shipping options. Check locally before ordering on line. We need to keep quality stores in our neigborhoods.
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January 2022 by Mia Bremer
The clothes may be a little spendy but are a good investment because the always look good on my husband and fit well. The Alaskan Guide shirt is a winter staple. My husband has two and he wears them more than any others in our Minnesota winters.
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December 2021 by Sean Doane
Excellent quality product. The staff at this location are extremely nice and helpful.
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December 2021 by I P
Very kind and helpful stuff.
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November 2021 by Sean O'Brien
I purchased a wool jacket online, size L, which turned out to be too big. Went into the store and was able to determine an M Long was better (by trying on L Long and M sizes), though they didn't have any in stock at the time. Unfortunately, the corporate customer service I contacted wouldn't do an exchange and wouldn't honor the price I'd gotten when originally purchasing the L with a discount code with a return and re-purchase... But I contacted the store and they said no problem, bring it in and we will do the exchange. Even called me back same day to say they just received a M Long and had set it aside for me. I will be doing my shopping in-store from now on - staff is always helpful & friendly and I know they will take care of me as a customer.
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September 2021 by Alexander Ramirez
Great products, horrible customer service. Luckily there are other great products made by different companies. After my latest experience at Filson in Edina I’ll no longer wear Filson gear again.
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April 2021 by Russell Long
Great items. Needs a price drop.
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January 2021 by Lars Fricke
The gentlemen that helped me at the Galleria Filson store were very friendly and helpful. It’s always refreshing to get excellent customer service, particularly in the current times. The products are top notch, of course.
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January 2021 by John R. Bowlsby
Great store, awesome products that wear like iron.
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December 2020 by FZ HOON
Great products, horrible customer service. Luckily there are other great products made by different companies. After my latest experience at Filson in Edina I’ll no longer wear Filson gear again.
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April 2020 by Chris Hendricks
I’ve been a Filson customer for about a decade, with a pretty big collection of coats, sweaters, and hunting gear. Lately I’ve had some pretty bad quality experiences and it seems to be a trend. Filson quality is not what is used to be. I’ve tried submitting reviews for products on the website and Filson doesn’t publish them - so I give your brick-n-mortar one star!
