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March 2023 by Darya Khavanin
The best dry cleaners in MN hands down!! Highly recommend, all the staff especially Kayla is amazing:)
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March 2021 by Judy Young
This is our “ go to” cleaners. Very dependable and reliable. Highly recommend.
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March 2020 by Matt Kline
Very poor management. They offer a service to box laundered shirts, very helpful for frequent travelers. I request for my shirts to be boxed almost every time I go there (which is almost every week for 5+ years). The usual result (50%+ of the time) is that they fail to box my shirts.I have continued to give them chance after chance to fix the flaw in their system, politely reminding them on every drop-off that despite my repeated requests for boxed shirts, they do not come boxed. It has become a source of humor in our house, because no matter how explicit (verbal and in writing) I am about asking for my shirts to be boxed, they are almost never boxed. Well, the joke is on me for trying to give a local business so many chances.I like that they hire youth from the area, but they are not trained well. This is a flaw in management, not necessarily in the under trained staff.Also, never have they offered me a discount or any compensation when I pick up my incorrect order. I have requested that the manager call me on a number of occasions, but no one has ever called me back.I hope they train their staff better so that other locals may have a better experience in the future.
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March 2019 by Russell D.
This place is horrible. I am at a loss when I tell them what day I want my cleaning back and it is not ready that day. Never an apology or explanation just it will be ready tomorrow.
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March 2019 by Mekhi Young
Great place, great people, amazing work!
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March 2019 by David Langefels Sr
I started going to Hallmark Cleaners on Vernon a little less than a year ago after Waldorf Nevens closed. Since that time, I have received nothing but courtesy from the staff, quality cleaning and on time service. Most recently, I brought in a pair of dress jeans with a large grease mark on the thigh. This was the thick gooey stuff used to grease the hydraulic mechanisms on garbage trucks (thank you very much Republic Services!). I tried to clean the grease at home using Oxi Clean but was not successful. Hallmark was able to remove the grease with no residual stain with one day service. I’m a satisfied customer!
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March 2018 by A A
Worst dry cleaners in Edina by far. They even changed their sign to make people think it has a new owner! It doesn't. They never get stains out, they have lost my clothes, and it's pretty clear the owner has a thing for underage girls because that's all you'll see at the counter. They don't do good work. Skip this place, it's a joke.
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December 2015 by Lee S.
Last two times I have had shirts cleaned, have been over charged. A few years ago, I bought for $14.95 a Hallmark Bag that allowed me to get discounts for future cleaning It was this discount that was not applied...twice. It gets worse. The first time, I noticed when I picked up the shirts and was told the "manager" who was not there at the time, would credit the difference to my next order. I was OK with that. The next time I picked up shirts (a couple of weeks later), the same overcharge, and NO credit or record of such from the previous order. Again, the manager was not there, so I was told it would have to be another credit. I accepted this and paid for the order. After paying, I discovered that the shirts were on hangers - I had asked for them to be folded in a box, and this was clearly stated on the receipt. So, I said I would leave my shirts for them to get them folded and pick them up in a few days, and asked for my payment back. I was told they were not allowed to do so. (I had paid cash approximately 2 minutes previous to this). I asked if they would call the manager, and they agreed. The manager refused to allow them to pay me back. I asked to talk to the manager, and was allowed. The manager still refused and told me she did not have authority to give me the refund, even if she was there! It was up to the "Owner". I asked her to call the owner - and she refused because " It's after-hours and the owner is home with his family". I finally gave up. I should mention that I have patronized Hallmark Cleaners for almost 30 Years, which I mentioned to the manager - to no avail. As of now, I will wait for the shirts to be completed sometime after Christmas, and only hope they get it done, and correct the price issues before I need the shirts for my next business trip.
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October 2015 by Nicole L.
I recently had several shirts cleaned and when I received them back they were completely discolored with light yellow stains on my white shirts. Very upsetting as my shirts are of high quality. DO NOT recommend this cleaners.