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March 2024 by Kelly St. John
Great experience. Betsy was super helpful and professional. She took the time to help me find lenses that I love!
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March 2024 by William Rakozy
I had a very pleasant experience at LensCrafters in Edina Minnesota. The folks are very friendly and helpful, and I wound up buying two pairs of glasses because they had discounts which made it a smart way to go.
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March 2024 by K Ohana Kine
All the frames for reg glasses were shaped almost exactly the same, just diff colors. There were no other choices. I was surprised bc my families bought many RX glasses in the past there & they used to have many diff shapes & sizes. This time I had to go to another retailer.
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March 2024 by Douglas Watson
I was out of state when my only pair of glasses broke. I was recommended to LensCrafters as the place to best help me. I simply took my newest prescription and was greeted by two of the staff. In a very short time, I ordered a pair of glasses, picked out new frames, paid for them and went to lunch. When I came back, they were ready.The prompt and friendly service was very impressive and allowed me resume my schedule. As an added bonus, my wife really likes the frames and says I look even younger!
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March 2024 by Ash Marie Murphy
So this experience was so not cool. They had asked what insurance I have and when I told them, a lady gave me a disgusted remark. Yeah I'm going somewhere else!!
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March 2024 by Jordan Heir
Disappointing. I bought a pair of glasses which broke when I was adjusting the nose arm less than a month after purchase. Apparently you need to spend extra money on a protection plan for LensCrafters to stand by the products they sell. I recommend taking your business to someplace which will stand by their product.
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February 2024 by Ercolani Family
If I could give six stars, I would
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January 2024 by Tomasina Burgess
Had a screw loose and they put me back together in just a few minutes, no charge. Kind and friendly staff.
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January 2024 by Anonymous
Very unprofessional front desk man.
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December 2023 by L W
Great customer service in store. While I did not get my Rx here, I had professional assistance picking out my frames from their excellent selection--so much better overall in all ways than the big box store I tried for my last frames. So easy, very satisfied. Thanks!
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December 2023 by Greg Domke
My experience went perfectly. I am grateful for all of the help I received in purchasing my new sunglasses. Betsy was the perfect guide in the process!!
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October 2023 by Daniel Nitecki
Vicky was awesome in terms of pointing out choices and payment options. Dr. Nguyen was phenomenal and would recommend both as well as the location overall! Thank you for a great experience!
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October 2023 by Kay Klemme
At age 74, I just bought my first pair of “real” (as opposed to Dollar Store reading) glasses and Betsy made the whole experience pleasant and simple. She used all my resources at her disposal to get me a very fair and surprisingly reasonable price. She answered all my questions.
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October 2023 by David Ranson
I stopped in on a Saturday morning to pick up my new lenses, knowing that the sunglasses I had ordered were not in yet. While I was in the store the team took the extra step to track my sunglasses, discovered they had been delivered to the store in that morning's shipment, and quickly got them ready for me - saving me a second trip. I appreciate the friendly, professional service!
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October 2023 by Kesha Brennom
This Lens Crafters location has so many competent providers and the service is outstanding. They take the time necessary to get it right and make sure the need presented is met. A great option for my eye care, highly recommend.
