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December 2023 by Hallie O.
Love this place so much. Honestly can spend hours lost in this place. The employees are also very helpful. The only thing I am not a fan of is the parking situation. The lot is almost always full and the nearby ramp is difficult to navigate. I appreciate that it is all free parking. But it is just not my favorite.
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December 2023 by Jo G.
The store is engaging in false advertisement. There are orange cards everywhere noting " BOGO" which is an acronym for buy one get one free. I asked a sales clerk and they said it applied to almost everything in the store. I tried to read the small print but it is in microscopic print. On line it says Buy one get 50 % off the next item. When I called the store they said " Buy one get 25% off another item." This is not BOGO and it is deceptive. I am a frequent customer but am thinking of changing stores.
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November 2023 by Gerald Bruno
If they don't have it or can't order it for you, you don't need it after all. Great store with an unbelievable selection.
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November 2023 by Maiah Benter-Collette
Poor customer service. I placed a pick up order October 3rd, half of the items were mismatched and one of them was damaged. They returned and reordered those items online but sent them to an old address, after I had provided them with the new address. Now I will not be receiving those items until the 20th. Skip the store and just order online to begin with.
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September 2023 by jeremy lund
Containers there are a lot of containers. Super nice store, friendly people. A little spendy. But if they have what you need you buy it.
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August 2023 by Kristin K.
I have purchased Elfa closet products here before and have not had a problem. There are not many places to purchase a good quality DIY closet system, so we bought them at the container store. Not sure what's going on there now, but I purchased 6 baskets last week. The cashier asked me if I wanted an email receipt, so I gave her my email address and left. I never received the receipt, but did get 2 emails asking me to complete a survey. I brought 4 of the baskets back, and they could not find my receipt using the credit card that I had used. They wanted to give me store credit, but I said it was their mistake and I wanted a refund. They refunded me based on the sale price, (which is less than I paid), and I left. Today I checked my bank account and they only refunded me half of what they were supposed to. So far I'm out $26. Called the manager and she's going to look into it. Needless to say I won't be shopping here anymore. Except for Elfa closets, they don't have anything I can't get somewhere else. Can't believe the incompetence!Update - Jennifer the store manager was great. She found the receipt and refunded me the entire amount, so I actually came out ahead. She really stepped up to the plate and made things right. I didn't want to come out ahead but I thought that was kind.
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August 2023 by Carol Lowry
Showed up at 7:01 pm and they had just closed? Really? I immediately went online and found exactly what I wanted on Amazon. Should’ve started there first and saved myself a trip. Who closes at 7pm???
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June 2023 by Ben Adickes
It's nice to have a store dedicated to basically nothing but storage and organization; however, a lot of the stuff feels disproportionately expensive for the quality you're potentially getting.
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June 2023 by Esther George
Working at The Container Store Edina presents some challenges that detract from the enjoyable shopping experience. These challenges primarily revolve around the store's work environment. Firstly, there appears to be a lack of understanding among employees regarding the significant benefits that can be derived from effective teamwork. Secondly, the management practices implemented within the store are subpar, failing to provide the necessary support and guidance for the staff. Lastly, and perhaps most importantly, there is a distinct absence of appreciation for the employees' contributions and efforts.
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April 2023 by V J
Great products and nice store layout. BUT don’t even dream of fast and efficient online order pickup.
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April 2023 by Raliax S.
Great all around, items are always well stocked and customer service is always above and beyond. I like that you can preorder for pick up which saves me time from shopping for items from aisle to aisle and making purchases I do not need.
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April 2023 by Andria Gandrud
This is literally like my Disneyland! Been coming here for many years(duh)! I love this store...service can be hit or miss.
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April 2023 by Marc Asch
A unique store in the twin cities. Amazing collection of boxes storage, kitchenware, things for the bath, and about anything else you could imagine that could be considered a container.
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March 2023 by Lacie Peterson
We had so much fun exploring the store! Online ordering was a breeze.
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March 2023 by kurt eismann
They offer a ton of options for organizing pretty much anything. They have design consultants that helped us with our pantry. They often run some discounts.
