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April 2024 by Sarah
I really appreciate this store. I often call them to see if they have what I’m looking for in inventory. When they ship it for me, it’s always super fast. Or, they’ll hold it for me if I decide to drive from Wisconsin over. Staff is always kind and friendly.
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February 2024 by james kalimu
Great store my wife loves it. go there for bags and shoes. Great costumer service
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October 2023 by caryn lee
Was greeted warmly by Jennifer and she was quick and helpful with suggestions. it was a delightful shopping experience! ended up with more purchases than expected. Very happy with them.
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June 2023 by Jennifer Keen
Is beautiful clothing and handbags.
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April 2023 by Luv Jones
Decided to stop in and check out what was new. So glad I did! Not only is the store cute and loaded with inventory the staff made our visit so worth it! The two ladies both greeted us and held conversation, we laughed and enjoyed our entire time being there. For that they have a customer for life!!
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March 2023 by CheeRi V
High end and very interesting brand.
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February 2023 by Jessica Kullman
I ordered a purse and it was incomplete. It was missing the wallet that came with the tote. I had to return my order, even though it wasn’t my fault that the order was incomplete. I explain to customer service that I would like the purse within the next week because I was going on vacation. They never sent my new purse out and it was never shipped to my house. I am now out of $300 and don’t have a purse. Tory Burch has beautiful bags, but I am very frustrated with my experience.
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October 2022 by Jennifer Gibson
I came in to look at a purse I had seen online and wanted to see in person before ordering. I didn't make it more than 3 feet into the store before 2 workers greeted us and asked how they could help us. Love my bag too!
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August 2022 by Gwendolyn Ripdos
It is really the service that will make me comes back in a store. Went to LV beside it and staff will look at you head to foot and will not even bother to entertain you if you look poor , but toryburch in edina will make you feel like a client right when you enter no matter if ur wearing just a shirt and a flipflops . But i just wanna give a huge shoutout to one of the best employee they have his name is Jordy!! If you are looking for great recommendations look for Jordy , he is the best and will give you the best customer service experience you have!!!
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June 2022 by Mike Johnson
Nice selection and very nice and helpful employees.
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February 2022 by Mona Sadat
What a wonderful manager & staff! A 5 star customer experience today when I purchased a fab crossbody.Terry M. (the manager), is very friendly and accommodating. Enough said, I will be back!I recommend this store location !!!
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January 2022 by jasmine ooi
Oh gosh didn’t know how all these good reviews came to be real! Worst store and customer service. This lady with dark shirt hair just throw my return bag on the floor. Ok I know it’s 6.55pm and it took her 13 minutes to do just one return and I asked if she is gonna recycle the bag and she just throw it on the floor! It is January 21st and I don’t know her name… oh well, guess with the world right now it is really difficult to hire nice people where we use to have great customer service! Bless the world..
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December 2021 by Sam Dahl
A nice place to get designer without breaking the bank. Employees are sweet and down to earth people who understand what it's like to be a college kid. Definitely going to be coming back for more!
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December 2021 by Eleni F.
NOT POC FRIENDLY!!! Do not shop here unless you want to get racially profiled by the associates. They will stand over you while you're shopping and take items out of your hand that you're looking at. I would give a 0 star review if I could. Literally the worst customer service ever, the associates here are so rude. Unless you're a white woman you will not be treated with respect here. Do not support this store.
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August 2021 by John O'Sullivan
Excellent service!
