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December 2023 by Ayva H.
I was trying to purchase my first vehicle and the guy was completely rude. I went to a previous dealership who said I was more than capable of getting my first car for $25,000 and this guy tells me I can only afford a car under 20 grand and not the one I wanted to test drive. He was completely rude about it, definitely recommend going to the walser dealership in Brooklyn park then this. He was very rude I believe his name was Kris.
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November 2023 by Christine Wheeler
I recently purchased a 2024 Telluride and am very happy with it! I worked with Hakeem over the course of a few weeks to make sure I was fully educated before making my final choice and moving forward. He was great to work with and I never felt pressured, which I very much appreciate when I'm vehicle shopping. The service area was also very friendly when I did a "meet & greet" so I feel confident taking my vehicle to Cornerstone when it will need future service. So far, wonderful experience working with Cornerstone KIA!
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October 2023 by Dami Omole
Our experience at the dealership was exceptional. Our salesperson (Chris) was incredibly knowledgeable, kind, and accommodating. His manager (Dan), provided us with the information we needed to make an informed decision (he was also incredibly friendly) Our finance manager (Brennan) was very transparent and patient. He transformed what is usually a tedious and unenjoyable part of buying a car, the finance process, into a pleasant experience.We wholeheartedly recommend this dealership to anyone in the market for a KIA.P.SWe were in and out within approximately 2 hours :D10/10
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October 2023 by Patricia Jensen
Best. Experience. Ever.I feel the need to share about the exceptional customer care that I have received from Cornerstone Kia in Elk River; specifically yesterday, but actually over the last 7+ years. In 2016, I bought my first Kia. It was the Soul and it's been a blast driving it! As it aged, I was very glad that I had purchased the extended warranty because the service team handled my repairs as they were needed. When I was making the decision to purchase my next vehicle, I knew without a doubt I would buy from the Cornerstone auto group. I made the choice to go forward with another Kia because of the Cornerstone location in Elk River. Over the years, I’ve gotten to know the service team--specifically, Melina, the manager, and Andrew, the advisor. I would say they’ve actually become friends. When I arrive for an oil change Andrew always comes out to greet me and determine anything additional I need. With the challenges my Soul presented in the last year, I looked to his guidance when it came to considering new models. I made the choice to go with the AWD Seltos because I live in Minnesota and it seemed perfect for me! Yesterday I signed on my new vehicle! Shout outs to Jon, the general manager, who valued my business, and the trade-in I was offering. Dan, the sales manager, who listened and shared in making my experience so positive. Also—Kris in Sales who perfectly prepared and onboarded me with my new vehicle yesterday so that I knew of all the features that were offered. I must also mention Brenden in finance—first loan experience I ever enjoyed! And, without a doubt, I went with the extended warranty again, because I plan on owning this vehicle for a long time! I look forward to seeing the service team again as routine maintenance is being done. The entire location is somewhere I enjoy visiting as they are exceptional! Thank you, Cornerstone Kia for who you all are.
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October 2023 by Atom Awesome
Buyer beware.... they will not honor the warranty even well within the limits. Vehicle became unsafe to drive at 70k miles. We even payed for the best warranty too. They just take the money and run. Thanks also for the 2 other lemons you have sold me!!Lol nice
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October 2023 by Chris Kunze
Very personable service at this dealer. Had a recall for my Kia Sorento and they did the work in short time. Plus I was given a card for a free car wash. Thanks Melina, for the nice work!
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September 2023 by Doug Bakkum
I just received my fifth KIA vehicle from Cornerstone KIA in Elk River, MN. The sales staff knows their product and were patient with all of my questions. No pricing games and I received top dollar for my trade. Simply the best!
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September 2023 by Andrea Middlestead
Hakeem was incredibly helpful and knowledgeable. He kept us informed and worked with his team to get us the car we were hoping for! Highly recommend using Hakeem for any Kia sales! Worth the 3 hour drive!!
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September 2023 by Sarah Parish
I was having a terrible day and I ended up with water in my gas tank. I forgot to shut my gas cap before going through the car wash. I had to have my new K5 towed to Conerstone and I was in tears. The people in the service department were so kind to me. I know they are very busy but they were able to fix my car by the end of the day. They have excellent customer service!
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August 2023 by Laurssia Thompson
Absolutely Loved working Steph, Breatt they made sure that everything was put together and went very smoothly. I have gotten many cars over the years from many dealerships and I can absolutely say that this is the best experience I've ever had. I have gotten two cars from Kia Cornerstone I absolutely love the way that they treat you and go out of their way, and I would not go to another car dealership to buy another car from anywhere else they are honest and reliable. And that's very important when you're buying a car is to find a dealership that is honest and that is going to have your best interest Jason and finance is such a wonderful person to work with. Makes things go very smoothly and you're in an out and you're not there for hours I definitely would recommend not only did I buy a car my daughter bought my old car from them the overhaul service is wonderful even as far as going to the service department. They are very helpful respectful they make sure that if your car is having any type of problems or issues that their address them and fix them so if you're looking to buy a new car or a used car I definitely would recommend them and I can guarantee you it's one of the best places to buy a car will not be disappointed or let down and I am just loving my new Kia 2024 5K I would highly suggest if you're looking for a car this is a wonderful car to get it's a beautiful car inside and out My last car was the one that I had was the 2021 Kia 5K and I love that car just as much as I love my new one, but I love my new one more because it has a little more it's a upgrade
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August 2023 by Joe C
I called to make an appointment for an oil change, tomorrow or the day after, and they had no openings. Since I didn't plan, I didn't hold this against them. But what happened next was nothing short of amazing customer service...Without asking, Ashley called me later in the day to offer me a cancellation time slot! Who does this in 2023? Great service Ashley!!!
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July 2023 by B Logelin
Special recognition & gratitude goes to Melina & Andrew (Service Dept) and Kurt (Parts Dept) for their assistance with resolving and repairing our tire situation on our Sorento. The two departments kept in contact with us and took care of every detail.We own 2 Sorentos which we purchased from Cornerstone Kia several years ago. Dan (Sales Dept) was great and helpful. We continue to service our vehicles here at a friendly and trustworthy Kia dealership.
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June 2023 by Allison
Such a great customer experience! No pressure vibes. We worked with Hakeem G and he was so nice, professional and attentive. He talked us through everything he was doing. Let us know if he had to step away quick but always came back to check on us. He also gave us space and time to talk privately after test driving the car.Definitely would come back again. We checked out other car dealerships in the cities and either didn’t have a good selection or just told us to go home and order a car online. Thank you for a enjoyable experience.
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June 2023 by Cathy Steffensen
My 79 year old mom totaled her vehicle and needed a new one. She has had that vehicle for 15 years, and was very skeptical about the whole buying experience. Here is her feelings about Cornerstone Kia:"I felt so comfortable and at ease from the moment I walked in the door all the way until I drove away in my new car. Chris Lucas and Dan Hegge were amazing to work with. They were both patient and never made me feel rushed or pressured. They answered all of my questions - and I had alot! I so look forward to coming back for all my service needs."
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May 2023 by Shannon Dobbick
My husband and I just purchased a Sorento from Cornerstone KIA. We had been to 3 different dealerships in the area and test drove vehicles before visiting the store. Stephanie was our salesperson at Cornerstone and she was fabulous! Zero pressure and great to work with. I can’t say enough good things about our experience and would recommend checking them out.
