This U.S. Bank branch is described by long-term customers as having very polite, respectful, and good service from a nice and well-trained staff. Many report consistently good experiences over years for various services, with short phone waits and knowledgeable representatives. The branch is considered one of the better locations, often not busy with long waits, and is reliably open during expected hours. However, some note it can be cumbersome to get an appointment, and the new ramp makes access from the highway less easy. A significant criticism involves difficulty reaching the branch by phone and frustration over unexpected fees in accounts. Despite these drawbacks, several customers find it a worthwhile improvement over previous banks and plan to remain loyal.
One of the better us bank branch out there real nice folks and not busy or long waits here only down fall with new ramp not as easy to get at off hwy but still worth checking out or stop in
September 2023
US Bank always goes above and beyond in their customer service and their services and technologies they offer.
January 2023
I WILL be moving all my accounts to a bank that answers the phone. I am also sick of the mystery fees in my free checking.
