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February 2024 by Abigail Olson
Worst pharmacy I've gone through. I transferred my prescription here when Otsego Coborns pharmacy closed down. You sit on hold for anywhere from 30 minutes to an hour to ATTEMPT to get ahold of anybody. When I finally got ahold of somebody, they told me that they don't have the prescription in stock and haven't order it. The medication got sent in on Friday at 9am and I called Sunday. I'll be switching again. Don't waste your time. Drive the extra miles to a different pharmacy.
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February 2024 by Riley Thomas
Absolutely the worst pharmacy ever. They don't fill your prescription until you call and ask the status. To check the status you have to call and are put on hold and it's 40 plus minutes minimum every time. This isn't a one time deal. It's every single time, and when you can't get a hold of anyone it faster to go in, then they tell you it will be ready in 20 minutes.I will never use Walgreens again and I'm contacting the better business bureau
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February 2024 by Iris Marblemaw
I cannot complain more about the pharmacy help, I've had met a few nice pharmacists and 95% of the time I had interacted with rude, disrespectful pharmacists whom I asked a simple question about my prescription. I've been going to this one for 4 + years and everytime it had something to do with a prescription they had made it extremely difficult for me and my doctor. I do not recommend this stupid walgreens unless you want to play a game of back and fourth.
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January 2024 by McKenna Grace
I ordered a few photos & Karmell wrote a very sweet note to me. It made my day, we need more people like her
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January 2024 by Matt
I wouldn't use this pharmacy if I were you. They have been progressively getting worse for the last few years. They don't even have the capacity to keep their drive through open, leading to massive lines inside, prescriptions never ready and you're told to come back in 5-15 minutes, having to sit in a massive line all over again. I've been here for over an hour waiting for a Rx a few times.
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January 2024 by Ann Frazer
I came in there on Saturday 1/13 I think around 4 or 5o'clock in the after noon I was going to get lotion and a chocolate heart. I couldn't f8nd the lotion I wanted. No big deal so I just got the chocolate heart. When pay8ng for it the clerk that ook my money..aiI d8dn$?'t get her name but she was awfully rude. After I was done paying I was putting my money in my wallet and my wallet in my purse and putting my gloves on. There was a customer behind me. I get it you want get customers in and of there. What rubbed me the wrong way was instead of politely asking me to move my things over she just picked up my keys and the heart and moved them over. I did not appreciate that. Usually I get good service there but Saturday it was not.
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December 2023 by Vicki Navin
This Walgreens is a joke! Ordered 3 picture ornaments more than enough time for Xmas!The first one was ok, the 2nd one they lost in the system so they reordered at N/C waited for that and picked it up. Then after all that it then shows up so now I have 2 of the same thing. The 3rd one I ordered comes broken in pieces and obviously too late to reorder. So I call the store and some young gal answers in the photo department. She obviously doesn’t have a clue what she is doing. I explain the situation regarding the broken ornament and what are my now options? She says we don’t have any history on you!! I’m thinking WTH!! I finally make another trip over there and the only knowledgeable person was a guy behind the counter. He said they could make a photo ornament there but ordering a new one would not get here in time. So I settle on 1 of 2 big choices. Just a warning find another place to order picture Xmas ornaments!
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December 2023 by Rachel
Karmell in the photo center, 5 stars. Overall a good location.
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December 2023 by Ashley Jensen
DO NOT PRINT PICTURES HERE. They do not have a good quality printer, they totally botch professional pictures….
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December 2023 by Barb W.
I am dissatisfied and disappointed with the evening management and with one of the teen cashiers. It's great that they show up for work and have jobs but with angry sad unhappy employees with no personalities they should just stay home, quit or get fired. I would not want them to represent the Walgreens of Elk River. They should strive to be better. Kindness is free and it is not there!!!! The cashier rolled her eyes at me and when she walked away to get manager she called me an inappropriate B word and I was not being that way. The manager came over and said why does she need a manager she doesn't need one but did everything for her and when I told the manager how rude she was to me she said mmmm that's hard to believe because she is one of the best cashiers!!!! lol zero rating no stars. Awful experience considering I spent a couple hundred dollars in that store in one week.
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November 2023 by scott isdahl
My prescription was sent to the pharmacy three days ago. And still I’m asked m to come back in 15 minutes because it’s not ready.
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November 2023 by James B.
I want to give a big shout out to the manager and her staff! These people are always friendly and work so hard. With the old elk River pharmacy shutting down, road construction and dealing with losing staff.. They still go above and beyond! Working long hours while helping people who may be cranky from life. I can't thank you all enough!! 5 Stars I appreciate each and everyone of you! Joe and Tiffany deserve a big bump in pay.
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October 2023 by DeLoris N.
Nothing but issues since our small town pharmacy closed. My prescriptions were transferred here and I've had nothing but issues. Most recently I had four prescription sent over yesterday from my doctor. Three got filled within a few hours but one kept sitting in pending over 24 hours. I finally decided to call on it. I was willing to pick up a partial prescription and get the rest later. I just wanted my meds. When I got ahold of the pharmacist she said oh looks like it just got set aside. We will fill it in like 20 minutes. If I hadn't called would it still be sitting there lost . Definitely looking for a new pharmacy as soon as possible!!
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October 2023 by Megan C
You can tell the store is severely understaffed, but despite this, every time I’ve gone in the women working the front of store have been helpful, kind and patient with cranky customers and new staff. My photos printed funky and I was able to resolve the issue quickly on the phone.
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July 2023 by ariel pope
The ladies in the pharmacy here are so friendly. I’ve been having issues with trying to figure out where to send my prescription and one of the ladies at this location went above and beyond and was willing to call location I was one of my prescription to get that change for me. Very understanding on the phone and they were very quick to resolve all issues!
