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December 2025 by Colleen Crawford
I have shopped here many times and have always felt welcomed. I have had great conversations and cordial and inviting interactions. This store has unique items, especially for children. Organic, cotton blankets, and clothing, gorgeous colors, and top quality. It has become my go-to shop for unique gifts and for baby shower gifts.
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November 2025 by Joelle Holland
Make sure to check sizes before you go. Their kids sectional only goes up to 4/5. Customer service was not great pretty cold and made me turn away pretty quickly, approach with caution. Praying for the lady at the desk today that she has a better day.
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March 2025 by Lindsey DuRand
Brought my toddler son in to pick out a toy and a few other things. Easily could have spent so much money here as everything was so cute! But unfortunately had the coldest interaction with the employee working. Was not greeted or acknowledged at all, was then followed around and she began picking up after my son (mind you, he was not making a mess he had merely moved a few books), despite the fact that I was already doing so. If you are a children’s store I would expect to occasionally have children in the store and openly allow that but she acted like that was not allowed. Will not be going back.
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January 2025 by Hadley Ristvedt
I absolutely love Pip & Pal! The customer service is incredible—friendly, knowledgeable, and truly caring. The items in the store are not only on-trend but also top-notch in quality. I highly recommend stopping here. It’s the perfect place for finding a thoughtful gift, but also great for picking up something special for your own little one.
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December 2024 by Emma Nyquist
This is a review of Grey and pip and pal as they are joined:
My husband and I have been here often, and have always felt fairly unwelcomed with our infant son. Yesterday was beyond the often cold treatment as one of the employees treated us as if we were shoplifting. She followed us without even acknowledging us in a helpful manner and whenever we picked up anything she asked if she could put it at the register for us. Literally the only thing she would say. No 'Can I help you?' 'how are you doing?'.
Honestly, after several different visits and simialr treatment everytime, I have the assumption that unless you fit their idea of they're desired customer, you will be treated poorly.
Because of this, we will not be back and will take our money to pacifer, Umei, and the foundry as they are kind to everyone and have if not exact, very similar items.
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September 2022 by Tiffany Kokal (Kokal Photography)
Cutest baby and toddler clothes! Wish I could buy the entire store! And customer service was incredible. The shop owners are so sweet and will talk your ear off in a good way! This place is like my mini therapist, you just feel at ease the moment. you walk in the door.
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September 2022 by Stacy Beno
Cute shop. Horribly rude customer service. Wow.
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February 2021 by Yvonne M
I visited this adorable shop in December. They offer wonderful items, all displayed very well. I bought unique salt and pepper grinders. I also purchased a cookbook that I've used several times. The sales reps in the store were very knowledgeable and just really nice. I asked if I could pick up my purchases later since we had just arrived in Excelsior. This was not a problem at all, and it certainly didn't seem to be an inconvenience.The store was very clean, everyone social distanced easily, and every item displayed was aesthetically pleasing. This was just a really nice experience prior to the Christmas holiday.
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January 2021 by Yvonne M.
This was store was well displayed, and staff wore masks. Everyone made a conscious effort to socially distant. All items were displayed in an eye-pleasing manner. I purchased a unique and beautiful salt grinder and matching pepper grinder. I also purchased a tonic for adult beverages (very tasty, by the way) and a cookbook (I've now used for a few different recipes). This was the first store I visited in Excelsior. I asked the sales clerk if I could leave my purchases for a few hours. I was easily accommodated and the clerk couldn't have been nicer about it. This was one of my favorite places in Excelsior!
