U.S. Bank Branch
BanksHours:
494 Water St, Excelsior MN 55331 Hours
About U.S. Bank Branch
The U.S. Bank Branch in Excelsior is highly praised for its excellent customer service and knowledgeable staff. Visitors consistently mention the kindness and welcoming nature of the employees, particularly highlighting Roberto, who provides clear explanations and a personable approach. The branch manager, Todd, is also noted as fantastic. Customers appreciate the friendly atmosphere, feeling valued and supported, especially when dealing with account issues or suspicious activity. CRC Jack Bang stands out for his prompt assistance and positive attitude, easing customer concerns and ensuring follow-up support. Overall, this branch is recommended for anyone seeking a bank that genuinely cares about its customers.
Most Recent Reviews
January 2026
I visited this branch after some questions on a joint bank account. Roberto helped us at our visit and he was so kind and welcoming. I think every bank consultant should aspire to be as personable as Roberto. His explanations were so easy to follow.
December 2024
The U.S. Bank Excelsior Branch is excellent. Todd the branch manager is fantastic! Roberto and Jack Bang are both very knowledgeable, helpful, and friendly!
September 2024
Super friendly and knowledgeable, Todd Johnson and team, really helped my elderly mom with her banking. Thank you !!!
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