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January 2024 by Mark Wilson
Quit making a big show out of dismantling my car and offering to replace a bunch of stuff I don't care about. I asked for an oil change. I don't need the upsell bit. Also, to charge tax on a Groupon is petty.
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December 2023 by Margo Proehl
Stopped in today for an overdue oil change. Miles was fantastic: friendly, professional, and never tried to upsell me anything which I greatly appreciate.
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December 2023 by JF “Coach” Niece
It's a good experience each time. I have had oil changes with them at least 50 times and have had a good experience. If you are looking for a place in your neighborhood, it is a good option. Valvoline normally also has a 7 or 15 dollar off coupon if you check their website.
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December 2023 by Brianna Carmichael
Really friendly staff, very efficient and took care to do a good job!
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September 2023 by Darrell H.
No wait...goodFriendly staff....goodLeft a screw to my air filter housing laying under the hood....not so goodGreasy hand/glove prints all over the hood, grill and both fenders....yeah, again not so good. I'll make an appointment at the dealership next time.
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September 2023 by Cameron G.
Good service and good people. Always letting you know wait times and making sure everything is done correctly.
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July 2023 by J Meyer
On May 1, Valvoline overfilled our truck's oil by 1 quart. Our Ford manual says any oil over the full line can cause damages. Managers warn it hurts gaskets, even head gaskets & seals, etc. We noticed terrible truck problems two days after the over oil fill. The truck was fine for the months we owned it prior to the over oil fill. Valvoline came over to see it. The oil was way over the Full line. We have pics. Hunter of Valvoline said "this was on them". We got 2 estimates. The 2nd one was an ASE certified tech who also put in our timing chain a few months ago. We know it wasn't leaking oil or anything. It is leaking in many places now. The codes show damage to the engine. Both the tech & our insurance company agree there is damage to our truck engine. It must be replaced. It's been several weeks, Valvoline corporate hasn't replied. The shop we took it to has had 3 engines to replace due to Valvoline overfills in 4 weeks per manager. Our rental car company had 2 trucks out due to Valvoline overfills. We sent demands for weeks and our final demand was sent with no answer at all. This truck is necessary for our small hobby farm in short MN summers. This has been a nightmare for our family!Service: Oil change
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July 2023 by mike randall
Impressive team. They work very well together and appear to be very thorough.1st time but will be back. You stay in your car while they change your oil and check other fluids. Just wish was a little less expensive but that's the world we live in now I guess.
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June 2023 by Cheyenne Tordsen Sikorski
They broke my oil pan to the point that I could not drive and had to call a relative to tow me across the street to the mechanic. I had to pay 900 to fix my car. Jay was the one working on it. The manager tried to claim that it was broken since last August by a competitor which is impossible as it was not drivable. How was it snapped in half in August if no oil prior to them touching it? They filled the oil prior to me leaving the bay so I could move into the empty lot next door and it had all leaked out within a minute. Literally would have been impossible for me to make it the 20 miles to their location if it was broken prior. There were no potholes to break it, but also no oil trail leading up to the bay so it was not broken when I drove in. Even the mechanic said they broke it, and another mechanic said it was the worst crack he'd ever seen. We also have pictures from their bay to prove they broke it. Broke my car, cost a pregnant lady 900 that could've gone to baby stuff, and won't even apologize for it.Edit to add we have a case open with corporate.Service: Oil change
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June 2023 by Warren J.
Been getting my oil changed here for a few years now with no issues whatsoever. The crew members are always upbeat and friendly. Especially considering how hot they must get in the summer. They get pushy with upsell services (e.g. cabin filter replacement) but they're just doing what their corporate overlords tell them to. A synthetic oil change ends up costing me $100 which seems like a lot. But I have no points of reference. Ah well. I'll be back.
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May 2023 by Richard Harmon
They get you in fast do a good job. They offer a military discount for veterans. And they point out other problems that they see. Recently they pointed out that I had transmission fluid leaking which I was able to go to a mechanic to get it taken care of before it became a bigger problem. One of my go-to businesses that I frequent.
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April 2023 by Jake Forschen
By far the slowest valvoline I’ve ever been to waited for 45 minutes with only one car ahead of me
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March 2023 by Calli Battis
I have been to Valvoline a few times and have always had a great experience! Staff is super friendly and efficient. They were willing to run quick vehicle checks - they even looked into my check engine light without me asking! 10/10 would recommend and will be back for future oil changes!Services: Auto engine diagnostic
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March 2023 by Jessica Gould
I've had my oil changed here several times. They've always been friendly and have answered any questions I may have had. Relatively quick service. I have never felt uncomfortable there.
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February 2023 by Jalen D.
I brought my car in for oil change, and a new battery, and I left with a damaged radiator. Wouldn't recommend this location. Their mechanic seemed a little unexperienced and made poor decisions. My car did have framework damage, and they blame that for the reason why the situation happened how it did. The supervisor on duty at the time first initially tried to lie to me and said my radiator was damaged on my end, not theirs, and then told me I would have to pay for a tow truck. He ended up coming clean after I've been there for over two hours. But instead of informing me of they were having trouble/issue, they decided to keep working on what they were doing and they poked a hole through my radiator leaving my car un drivable. Then their communication was very poor and it took them 12 days to come up with a resolution. they gave me the impression they did not care about how much of an inconvenience This is for one of their customers.so I came into this Valvoline location with a working vehicle, & ended up leaving with no car.I will never go to this location again....I'd be very cautious on this location!
